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Hostname not getting resolved in Exchange 2007

Hi,

My domain name is not getting resoloved : What should I do to resolve this

I have installed Exchange 2007, I am able to send mails to internet but not able to recieve it.
As today I check it using Mxtoolbox.com Its showing its not resolving .

mx:innlinktechnologies.com
Pref Hostname IP Address
10 59.90.141.112 59.90.141.112

I am getting this error while sending mail from internet.
5.1.0 - Unknown address error 550-'5.7.1 Unable to relay for nisar@innlinktechnologies.com

Not able to login OWA using domain name / Public IP

What I need to do now ?

In your external DNS you need to create an A record that points to your mail server.
mail - 59.90.141.112

Then create an MX record that points to the A record.
Hostname = mail.innlinktechnologies.com

Your current MX record is not correct. When you do an MX lookup on your domain it should look like this...

10 mail.innlinktechnologies.com 59.90.141.112

you have more than 1 problem

1. Your MX record should be pointing to an FQDN to be compliant with the RFC to solve this
Create an A record mail.innlinktechnologies.com pointing to 59.90.141.112
Change your MX record to point to mail.innlinktechnologies.com instead of 59.90.141.112

2. I have telnet to your server and tried to send you an email I got

rcpt to:nisar@innlinktechnologies.com
550 5.7.1 Unable to relay for nisar@innlinktechnologies.com

so make sure that innlinktechnologies.com is in the accepted domain list of your exchange server

3. you have to port forward 443 of ip 59.90.141.112 to the exchange server for OWA

ASKER

Thank you. I will check and revert to you

ASKER

I have to configure this MX record on ISP server right ?

No the MX record is at where your DNS hosting is not at the ISP (they could be the same but not necessarily )

Your DNS provider is

ns.ibntech.com internet address = 203.197.88.84
ns2.ibnhost.net internet address = 203.197.88.47

ASKER

My DNS Provider configured MX record.
My ISP created revers dns entry in there Server
I have added innlinktechnologies.com in accepted domain
Port 443 also forwarded to IP 59.90.141.112 still same problm.

The mx record is still incorrect

1. it seems that dns is not updated yet

because is still see the old mx

2. did you restart the smtp servvice after adding innlinktechnologies.com to the accepted domains ? i am still getting the error

3. i still can't reach 59.90.141.112 https port something is wrong in port forwarding

ASKER

Hi,

Idid chage on Externel DNS Server, Now Its showing FQDN on www.mxtoolbox.com, but have same issue yet, we are unable to receive mail

ASKER CERTIFIED SOLUTION

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ASKER

Sorry Dear,

I was unabe to understand, Now I got you
I will remove all records & create new, Now my config as per below on both server Indernal & Hosting
My internal Server IP is 192.168.0.2
Public IP is 59.90.141.112

I did create record as per below
Record A innlinktechnologies.com 59.90.141.112
MX mail.innlinktechnologies.com 59.90.141.112

Please let me know if i am wrong now

Record A innlinktechnologies.com 59.90.141.112
this should be mail.innlinktechnologies.com and not innlinktechnologies.com alone

also you need to solve the unable to relay issue

EMC -> Org config -> Hub Transport -> Accepted domains

add innlinktechnologies.com as Authoritative...

ASKER

Ok,

Record A innlinktechnologies.com 59.90.141.112
this should be mail.innlinktechnologies.com and not innlinktechnologies.com alone

where need to change on Both or only Hosting Server

I didn't get the question what do you mean on both ? this has to be changed iin your dns

ASKER

I means
where need to change above setting on which DNS Server ?
external DNS Server (Hosting Server) or my Internal server (Exchnage Server)

Vikrant

No the EXTERNAL one not the internal one

ASKER

Ok Will do on Hosting server, we need to wait 3 hrs for update

during this time solve the accepted domain issue it is crucial

ASKER

Now it's fine from Hosting Server also I did add innlinktechnologies.com as Authoritative... as per your suggestion but still have same issue

DNS is not just fine however are you sure you added nnlinktechnologies.com as Authoritative ???

did restart the msexchangetransport service after ?

ASKER

Can u help me online ?
I will give u access if u have some time

sorry it is against the TOS of EE to remote access .

This being said some experts have in their profile a contact me/hire me section and they are available for small side jobs.

ASKER

Ok Bro,

NP, But I am unable to understand where is the issue, I did all as per your suggestion, Still have same issue, Please do the need full

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ASKER

Can u please Attached Snap Short
Authorative.jpg

yes this is correct did you restart the msexchangetransport service ?

do you have an edge server?

ASKER

Bro,

I am not expert in Exchnage, I don't know what is edge, Can u please suggest me how to check this?

Regards
Vikrant

open EMC as administrator and run

restart-service msexchangetransport

Get-ExchangeServer

give me the results of both

ASKER

Can u please check my DNS Record, If issue with DNS
Dns-Record.jpg

ASKER

Yes I did Restarst Microsoft exchange Transport from Services.msc, It's has been succesfully restarted, i didn't get ant error, Can you please look on DNS Setting?

Regards

Vikrant

DNS has nothing to do in here

where is the result of Get-ExchangeServer ???

also you have in your accepted domains something called "ReceiveMails" delete it

ASKER

Can you please suggest how to take result of Get-ExchangeServer ?
I couldn't find ?

I deleted "ReceiveMails" from Accepted Domain as per your suggestion

ASKER

I am sorry, I got now please check

[PS] C:\Windows\System32>Get-ExchangeServer

Name                Site                 ServerRole  Edition     AdminDisplayVe
                                                                 rsion
----                ----                 ----------  -------     --------------
R200                Default-First-Sit... Mailbox,... Standard    Version 8.1...


[PS] C:\Windows\System32>Get-ExchangeServer

Name                Site                 ServerRole  Edition     AdminDisplayVe
                                                                 rsion
----                ----                 ----------  -------     --------------
R200                Default-First-Sit... Mailbox,... Standard    Version 8.1...


[PS] C:\Windows\System32>

[PS] C:\Windows\System32>restart-service msexchangetransport
Restart-Service : Cannot stop service 'Microsoft Exchange Transport (MSExchange
Transport)' because it has dependent services. It can only be stopped if the Fo
rce flag is set.
At line:1 char:16
+ restart-service  <<<< msexchangetransport
[PS] C:\Windows\System32>+restart-service msexchangetransport
Missing expression after unary operator '+'.
At line:1 char:2
+ +r <<<< estart-service msexchangetransport
[PS] C:\Windows\System32>+ restart-service msexchangetransport
Missing expression after unary operator '+'.
At line:1 char:2
+ +  <<<< restart-service msexchangetransport
[PS] C:\Windows\System32>restart-service msexchangetransport
Restart-Service : Cannot stop service 'Microsoft Exchange Transport (MSExchange
Transport)' because it has dependent services. It can only be stopped if the Fo
rce flag is set.
At line:1 char:16
+ restart-service  <<<< msexchangetransport
[PS] C:\Windows\System32>

Open in new window

ASKER

Here is full details

[PS] C:\Windows\System32>get-exchangeserver | fl

Name : R200
DataPath : C:\Program Files\Microsoft\Exchange Server\
Mailbox
Domain : innlinktechnologies.com
Edition : Standard
ExchangeLegacyDN : /o=First Organization/ou=Exchange Administr
ative Group (FYDIBOHF23SPDLT)/cn=Configurat
ion/cn=Servers/cn=R200
Fqdn : R200.innlinktechnologies.com
IsHubTransportServer : True
IsClientAccessServer : True
IsExchange2007OrLater : True
IsEdgeServer : False
IsMailboxServer : True
IsMemberOfCluster : No
IsProvisionedServer : False
IsUnifiedMessagingServer : False
NetworkAddress : {ncacn_vns_spp:R200, netbios:R200, ncacn_np
:R200, ncacn_spx:R200, ncacn_ip_tcp:R200.in
nlinktechnologies.com, ncalrpc:R200}
OrganizationalUnit : innlinktechnologies.com/R200
AdminDisplayVersion : Version 8.1 (Build 240.6)
Site : innlinktechnologies.com/Configuration/Sites
/Default-First-Site-Name
ServerRole : Mailbox, ClientAccess, HubTransport
ErrorReportingEnabled :
StaticDomainControllers : {}
StaticGlobalCatalogs : {}
StaticConfigDomainController :
StaticExcludedDomainControllers : {}
CurrentDomainControllers : {}
CurrentGlobalCatalogs : {}
CurrentConfigDomainController :
ProductID : 90554-351-4743296-05822
IsExchange2007TrialEdition : False
IsExpiredExchange2007TrialEdition : False
RemainingTrialPeriod : 00:00:00
IsValid : True
OriginatingServer : R200.innlinktechnologies.com
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=R200,CN=Servers,CN=Exchange Administrati
ve Group (FYDIBOHF23SPDLT),CN=Administrativ
e Groups,CN=First Organization,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=i
nnlinktechnologies,DC=com
Identity : R200
Guid : d5b14a30-394a-4422-a34e-2044c6116946
ObjectCategory : innlinktechnologies.com/Configuration/Schem
a/ms-Exch-Exchange-Server
ObjectClass : {top, server, msExchExchangeServer}
WhenChanged : 2/25/2011 10:27:30 PM
WhenCreated : 2/16/2011 10:03:48 AM

You have no edge there is something very setup in your setup, still not getting emails?

ASKER

Yes still ahve same issue,
Please suggest me what need to be done for next step ?

Regards

Vikrant

ASKER

Does we necessary EdgeServer ?
can we use exchange without EdgeServer ?

Regards
Vikrant

No you do not need an edge server

EMC -> server config -> Hub Transport -> default receive connector > right click properties -> permission groups is anonymous access checked ?

If not please check it and restart the transport service once more

ASKER

Ok I did check, There is total 4 connector as per below & In Permission & group tab only partners is deselect rest is selected in all connectors,
Connectors are as per below
Connectors name FQDN
1:-Default R200 r200.innlinktechnologies.com
2:-New receive mail.innlinktechnologies.com
3:-To Internet mail.innlinktechnologies.com
4:-Windows SBS Fax Sharepoint Receive R200 mail.innlinktechnologies.com

Please suggest if something wrong

Default R200 r200.innlinktechnologies.com

this is the one responding to me...

can you share screenshots of the second and third tab of this one please ?

thanks

ASKER

Ok,

Please look on this, I think we are wrong here,
2nd-Tab.jpg
3rd.jpg

Can you please add the permission groups ?

ASKER

Please look Permission group
4th.jpg

Doesn't look wrong :S

Please in the authentication tab put them as follows and restart the transport service

Yes No Yes Yes Yes Yes No

ASKER

Now As per Attached Snap Short, I am bit confused in Network TAB, because there is IP 192.168.4.2 configured not sure why? I think we need server Local IP & my Exchange server IP is 192.168.0.2, Please let me know if need to change
Updated-Authontication.jpg

Nop it is still not working!

the 192.168.4.2 is not relevant here since you have 0.0.0.0

I think I can't help anymore without checking the system I am sorry

ASKER

Bro, Please help me, I am agree for give u access

I am trying to help you (unless you didn't notice :) )

Unfortunately remote access is not allowed by EE, if you'd like to discuss this separately there info on how to contact me on my profile https://www.experts-exchange.com/M_851758.html

Now back to EE how did this exchange setup ?? is it a new setup ? was it ever working ?

ASKER

Bro, This was doing by sys adm It's new Setup, unforfotunatly he is past away in an accident, that's why this task was assign on me & i don't have exp. in Exchnage, I am working on Cisco Product,
So i did all with the help of Google, I hope u will help me

Regards
Vikrant

is it sbs ?

ASKER

Yes

go to my profile there is a contact me info use it to send me a test username/password please

ASKER

I did it on tw

ASKER

Our Issue has been solved, Thanks for your Help & patience
If SMTP server installed on Windows Server 2008 / Windows SBS 2008 it wont allow mail flow...
I just removed it and it started working .......

Vikrant

You had other issues, you did fix one of them but you also had your MX wrong and the domain name was not in the accepted domain.

ASKER

I am not happy to accept your comment, anyway i should accept this

Comment 35015278 is what solved the MX record issue
Comment 35054920 is the one related to adding the domain as authoritative

ASKER

Hi SouthMod,

Please go with Akhater, I got help abot MX record from Akhter

ASKER

No Thanks