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jgutmanFlag for United States of America

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Outlook 2010 permissions with Exchange 2007

Greetings:

I have a client running SBS 2008 and Exchange 2007 (on the same server box).  All the workstations are running Outlook 2010.

I am having a persistant problem where after I create a users exchange account in Outlook 2010, Outlook asks for the user's logon credentials to the server.  I enter the credentials and check/tick the "remember password" box.

HOWEVER, each time Outlook is closed and reopened, Outlook asks for the user's credentials again.  The credentials are accepted and all is well in Outlook land until it is closed and re-opened.  Any ideas?

Also, I set up outlook on our

Additionally, I installed Outlook on the server (yes, I know it's not recommended.....).  I used the administrator's email address.  As expected, Outlook asked for user name and password.  THIS TIME, on the server, Outlook would *NOT* accept the logon credentials.  No matter how many times I entered them, Outlook would simply pop the "enter credential" box up again...ad nauseam.  Help?

TIA,
Jim
Avatar of racastillojr
racastillojr

Im not sure about the first issue you have but for the problem about outlook not accepting your credential try adding the domain before the user name.

 Domain\Username.
You can expect this behavior if the user changes his/her password but doesn't log out of and back into Windows.
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ASKER

Racastilloir:  did....no change

cmartell:  User did not change the password

:(
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racastillojr

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