Event 4999 - MSExchange Common Error on Exchange 2010
I am having this error repeatedly on my Windows 2008 R2 server running Exchange 2010 SP1 RU6.
Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Date: 2/15/2012
Time: 7:49:46 AM
User: N/A
Computer: exchangeserver.domain.com
Description:
Watson report about to be sent for process id: 2936, with parameters: E12, c-RTL-AMD64, 14.01.0355.002, M.E.RpcClientAccess.Servic
ErrorReportingEnabled: True
Followed immediately by:
Event Type: Information
Event Source: Windows Error Reporting
Event Category: None
Event ID: 1001
Date: 2/15/2012
Time: 7:49:49 AM
User: N/A
Computer: exchangeserver.domain.com
Description:
Fault bucket 2543996576, type 5
Event Name: E12
Response: Not available
Cab Id: 0
Problem signature:
P1: c-RTL-AMD64
P2: 14.01.0355.002
P3: M.E.RpcClientAccess.Servic
P4: M.Exchange.StoreProvider
P5: M.M.MapiStream.get_Length
P6: M.E.D.Storage.CorruptDataE
P7: aea7-d008
P8: 14.01.0355.001
P9:
P10:
Attached files:
C:\Windows\ServiceProfiles
C:\Windows\ServiceProfiles
These files may be available here:
C:\ProgramData\Microsoft\W
Analysis symbol:
Rechecking for solution: 0
Report Id: eb34648e-57db-11e1-a278-00
Report Status: 0
AND
Event Type: Information
Event Source: Windows Error Reporting
Event Category: None
Event ID: 1001
Date: 2/15/2012
Time: 7:49:49 AM
User: N/A
Computer: exchangeserver.domain.com
Description:
Fault bucket , type 0
Event Name: E12
Response: Not available
Cab Id: 0
Problem signature:
P1: c-RTL-AMD64
P2: 14.01.0355.002
P3: M.E.RpcClientAccess.Servic
P4: M.Exchange.StoreProvider
P5: M.M.MapiStream.get_Length
P6: M.E.D.Storage.CorruptDataE
P7: aea7-d008
P8: 14.01.0355.001
P9:
P10:
Attached files:
C:\Windows\ServiceProfiles
C:\Windows\ServiceProfiles
These files may be available here:
Analysis symbol:
Rechecking for solution: 0
Report Id: eb34648e-57db-11e1-a278-00
Report Status: 0
These seem to be happening about once every 50 minutes or so. In my initial research many on the internet say to update to the latest update rollup(i was previously on RU2). After updating Monday night to RU6, the issue still remains.
There do not seem to be any adverse effects on the users ability to connect to the server, but I don't like seeing errors on the CAS service.
Any ideas?
Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Date: 2/15/2012
Time: 7:49:46 AM
User: N/A
Computer: exchangeserver.domain.com
Description:
Watson report about to be sent for process id: 2936, with parameters: E12, c-RTL-AMD64, 14.01.0355.002, M.E.RpcClientAccess.Servic
ErrorReportingEnabled: True
Followed immediately by:
Event Type: Information
Event Source: Windows Error Reporting
Event Category: None
Event ID: 1001
Date: 2/15/2012
Time: 7:49:49 AM
User: N/A
Computer: exchangeserver.domain.com
Description:
Fault bucket 2543996576, type 5
Event Name: E12
Response: Not available
Cab Id: 0
Problem signature:
P1: c-RTL-AMD64
P2: 14.01.0355.002
P3: M.E.RpcClientAccess.Servic
P4: M.Exchange.StoreProvider
P5: M.M.MapiStream.get_Length
P6: M.E.D.Storage.CorruptDataE
P7: aea7-d008
P8: 14.01.0355.001
P9:
P10:
Attached files:
C:\Windows\ServiceProfiles
C:\Windows\ServiceProfiles
These files may be available here:
C:\ProgramData\Microsoft\W
Analysis symbol:
Rechecking for solution: 0
Report Id: eb34648e-57db-11e1-a278-00
Report Status: 0
AND
Event Type: Information
Event Source: Windows Error Reporting
Event Category: None
Event ID: 1001
Date: 2/15/2012
Time: 7:49:49 AM
User: N/A
Computer: exchangeserver.domain.com
Description:
Fault bucket , type 0
Event Name: E12
Response: Not available
Cab Id: 0
Problem signature:
P1: c-RTL-AMD64
P2: 14.01.0355.002
P3: M.E.RpcClientAccess.Servic
P4: M.Exchange.StoreProvider
P5: M.M.MapiStream.get_Length
P6: M.E.D.Storage.CorruptDataE
P7: aea7-d008
P8: 14.01.0355.001
P9:
P10:
Attached files:
C:\Windows\ServiceProfiles
C:\Windows\ServiceProfiles
These files may be available here:
Analysis symbol:
Rechecking for solution: 0
Report Id: eb34648e-57db-11e1-a278-00
Report Status: 0
These seem to be happening about once every 50 minutes or so. In my initial research many on the internet say to update to the latest update rollup(i was previously on RU2). After updating Monday night to RU6, the issue still remains.
There do not seem to be any adverse effects on the users ability to connect to the server, but I don't like seeing errors on the CAS service.
Any ideas?
ASKER
Yes, IPv6 is disabled and has been since the server was setup.
No AV for the server itself, only Symantec Mail Security for Exchange v6.5.2.96. There are updates for this - perhaps that could resolve the issue, but we've been running this same version for quite a while with no problems. Odd that the error would just start happening on 2/6/2012.
No AV for the server itself, only Symantec Mail Security for Exchange v6.5.2.96. There are updates for this - perhaps that could resolve the issue, but we've been running this same version for quite a while with no problems. Odd that the error would just start happening on 2/6/2012.
ASKER CERTIFIED SOLUTION
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ASKER
The problem has ceased on it's own with no action from me.
ok, so this is a well known bug in Exchange Server 2010 ?
which rollup to apply next ? I'm on Exchange Server 2010 SP3 already.
which rollup to apply next ? I'm on Exchange Server 2010 SP3 already.
Have you disabled IPv6?
What antivirus software do you use? If you uninstall it does the error go away?