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shard26

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Backup Exec Exchange Error

server that hosts the backups: Server 2003 Standard
server thats being backed up: SBS Server 2003
Exchange version: Exchange 2003, SP2
Backup version: Backup Exec 12.0


Error in Backup Exec:
Backup-  \\server name.domain.local\Microsoft Information Store\First Storage Group
V-79-57344-33928 - Access is denied.
Access denied to database Mailbox Store (SBS01).
Database  was not found, or could not be accessed.
Database  was not found, or could not be accessed.

WARNING: "\\server name.domain.local\Microsoft Information Store\First Storage Group\Mailbox Store (name)" is a corrupt file.
This file cannot verify.


Error in event viewer on the SBS box:

event ID 215
Information Store (5372) First Storage Group: The backup has been stopped because it was halted by the client or the connection with the client failed.

event ID 217
Information Store (5372) First Storage Group: Error (-613) during backup of a database (file E:\Program Files\Exchsrvr\mdbdata\priv1.stm). The database will be unable to restore.

event ID 478 (17 of these)
Information Store (5372) The streaming page read from the file "E:\Program Files\Exchsrvr\mdbdata\priv1.STM" at offset 5836775424 (0x000000015be62000) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch.  The expected checksum was 3903234295 (0x00000000e8a6a0f7) and the actual checksum was 2309737967 (0x0000000089abcdef).  The read operation will fail with error -613 (0xfffffd9b).  If this condition persists then please restore the database from a previous backup.


what do i do next to get a good backup?
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Steve Smith
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do you have the exchange backup module  ?

Check your credentials that you are using for Backup Exec

Also create a new backup job just backing up the exchange nothing else and run it to check for any problems
when creating the new exchange backup job check each individual mailbox store

Also consider running exmerge to get an alternative backup to PST (as a safety net)
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Iamthecreator
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shard26

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i ran a job that only backs up the Exchange store.  It backed up about 75GB of data but still fails with the error:


Backup- \\name.domain.local\Microsoft Information Store\First Storage Group
V-79-57344-33928 - Access is denied.
Access denied to database Mailbox Store (name).
Database  was not found, or could not be accessed.
Database  was not found, or could not be accessed.


relevant event viewer errors on the SBS box:

ID 215
Information Store (5372) First Storage Group: The backup has been stopped because it was halted by the client or the connection with the client failed.

ID 217
Information Store (5372) First Storage Group: Error (-613) during backup of a database (file E:\Program Files\Exchsrvr\mdbdata\priv1.stm). The database will be unable to restore.

and another 17 event # 478's