gabiosz
asked on
Exchange 2007 SP1 not recieveing mail Event ID 4999 5000 & 7031 EdgeSync Crashes.
Hi,
After an automatic update last night (14/01/13), my email server stopped recieving and processing mail. It seems that the EdgeSync serive is constantly crashing. I have tried removing the updates, but it hasn't worked. I cannot do anything in the Exchange Console or Command Shell.
I am running Windows 2003 Server and Exchange 2007 SP1, it is the only exchange server in the organisation.
In the event logs I get the following 3 errors repeatedly, please help!:
--------------------------
Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Date: 14/01/2013
Time: 18:19:04
User: N/A
Computer: EXCHANGE
Description:
Watson report about to be sent to dw20.exe for process id: 4928, with parameters: E12, c-RTL-AMD64, 08.01.0436.000, M.E.EdgeSyncSvc, S.Configuration, S.C.ConfigurationSchemaErr
--------------------------
Event Type: Error
Event Source: Microsoft Exchange Server
Event Category: None
Event ID: 5000
Date: 14/01/2013
Time: 18:19:04
User: N/A
Computer: EXCHANGE
Description:
EventType e12, P1 c-rtl-amd64, P2 08.01.0436.000, P3 m.e.edgesyncsvc, P4 s.configuration, P5 s.c.configurationschemaerr
--------------------------
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 14/01/2013
Time: 18:24:58
User: N/A
Computer: EXCHANGE
Description:
The Microsoft Exchange EdgeSync service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
After an automatic update last night (14/01/13), my email server stopped recieving and processing mail. It seems that the EdgeSync serive is constantly crashing. I have tried removing the updates, but it hasn't worked. I cannot do anything in the Exchange Console or Command Shell.
I am running Windows 2003 Server and Exchange 2007 SP1, it is the only exchange server in the organisation.
In the event logs I get the following 3 errors repeatedly, please help!:
--------------------------
Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Date: 14/01/2013
Time: 18:19:04
User: N/A
Computer: EXCHANGE
Description:
Watson report about to be sent to dw20.exe for process id: 4928, with parameters: E12, c-RTL-AMD64, 08.01.0436.000, M.E.EdgeSyncSvc, S.Configuration, S.C.ConfigurationSchemaErr
--------------------------
Event Type: Error
Event Source: Microsoft Exchange Server
Event Category: None
Event ID: 5000
Date: 14/01/2013
Time: 18:19:04
User: N/A
Computer: EXCHANGE
Description:
EventType e12, P1 c-rtl-amd64, P2 08.01.0436.000, P3 m.e.edgesyncsvc, P4 s.configuration, P5 s.c.configurationschemaerr
--------------------------
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 14/01/2013
Time: 18:24:58
User: N/A
Computer: EXCHANGE
Description:
The Microsoft Exchange EdgeSync service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Amit
I suggest you to upgrade Exchange 2007 SP3 RU9
ASKER
I'm afraid it will not let me update anything, I initially tried reinstalling rollup 10, and the SP3, but it fails with an installation error. I'm really stuck!
Edge Sync service is required if you have EDGE servers and work with them Stop and ensure all others are started
Run EXBPA
- Rancy
Run EXBPA
- Rancy
ASKER
Seems it's Micorsoft's fault this time!
https://www.experts-exchange.com/questions/27994038/Exchange-Service-Failing.html
https://www.experts-exchange.com/questions/27994038/Exchange-Service-Failing.html
That's why we should keep auto update to disable state and apply only fix related to Exchange, if required.
Woops ..... hope this can fix your issue as well if not plan for a .Net update that might help as well
- Rancy
- Rancy
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Found fix elsewhere.
gabiosz:
Thank you. Your recommendation worked for me too. I uninstalled KB2756918 and followed your the instructions. I have Exchange 2007 with SP2 and update Rollup 5.
My paths were slightly different, but it worked like a champ.
C:\Windows\microsoft.net\f
Thank you. Your recommendation worked for me too. I uninstalled KB2756918 and followed your the instructions. I have Exchange 2007 with SP2 and update Rollup 5.
My paths were slightly different, but it worked like a champ.
C:\Windows\microsoft.net\f