2011Volt
asked on
Exchange 2007 to Exchange 2010 migration
Our 2007 and our new Exchange 2010 servers were set with no limits. I currently have the active sync users still on the exchange 2007 Server. A couple of the users on the exchange 2010 server are not able to receive mail with attachments and I received an NDR from one of the senders which states the following:
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.
I know that the mailbox is not full becuase you can see that there are no limits on the client mailbox.
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.
I know that the mailbox is not full becuase you can see that there are no limits on the client mailbox.
What is the size of the mailboxes? Have you checked if you applied any limits on the database level? A mailbox can either have limits set on mailbox or on the database in which it was created.
ASKER
I have checked the database and there are no limits set. The size of the mailbox is 392203KB
ASKER
This is a message I received from a client this afternoon.
host domain.com.s9b2.psmtp.com[ ip address] said: 552
5.3.4 Message size exceeds fixed maximum message size (in reply to end of
DATA command)
host domain.com.s9b2.psmtp.com[
5.3.4 Message size exceeds fixed maximum message size (in reply to end of
DATA command)
This could be the limit on the maximum size of a message that can be sent.This is the transport server limit.
ASKER
I unchecked the box to see if that was the problem and the problem persists. Thank you for the suggestion.
Which box are have you unchecked? Is it for the mailbox size limits "Use database defaults"? If you uncheck this box you must specify some value in the Quotas options.
The error message that you mentioned speaks about message size limit not the mailbox limits. Why are you looking for mailbox limits? The error message you gave in your first post and the last post dont match.
The error message that you mentioned speaks about message size limit not the mailbox limits. Why are you looking for mailbox limits? The error message you gave in your first post and the last post dont match.
ASKER
I set the limit back and contacted one of the people who are receiving the NDR.
The file he is sending is 8.54mb and that is well within the default settings.
Below are two of the messages received from that client. The interesting thing I find is if I remote into a computer off site and send an 8MB file it goes through fine.
I am missing something simple.
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.
1.domain.com.s9b2.psmtp.co m #<domain.com.s9b2.psmtp.co m #5.2.2 SMTP; 552 5.3.4 Message size exceeds fixed maximum message size> #SMTP#
2.Delivery has failed to these recipients or groups:
user@domain.com
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.
The file he is sending is 8.54mb and that is well within the default settings.
Below are two of the messages received from that client. The interesting thing I find is if I remote into a computer off site and send an 8MB file it goes through fine.
I am missing something simple.
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.
1.domain.com.s9b2.psmtp.co
2.Delivery has failed to these recipients or groups:
user@domain.com
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.
The first error message indicates the problem with message size limits and the second error message is related to mailbox being full. That's really wierd.
Are you testing the email flow internally or over the internet?
And is this a problem only with this 8 MB email or every other email sent?
Are you testing the email flow internally or over the internet?
And is this a problem only with this 8 MB email or every other email sent?
ASKER
I have checked internally an externally with files of 8 gb
8GB ? Whats that and what is the Message and Mailbox limit ?
Get-Mailbox "UserName" | FL
- Rancy
Get-Mailbox "UserName" | FL
- Rancy
ASKER
I apologize,the e-mail that were receiving the NDR are 8mb in size.I will let you know what I find.It seems to be all mailboxes .
ASKER
Nancy,
This is the result I received after running Get-Mailbox "UserName" | FL
It looks like the rules quota may be the problem
RunspaceId : e627327b-0c8a-4334-b7f2-63 d5fa612975
Database : MBEX2K10
UseDatabaseRetentionDefaul ts : True
RetainDeletedItemsUntilBac kup : False
DeliverToMailboxAndForward : False
LitigationHoldEnabled : False
SingleItemRecoveryEnabled : False
RetentionHoldEnabled : False
EndDateForRetentionHold :
StartDateForRetentionHold :
RetentionComment :
RetentionUrl :
LitigationHoldDate :
LitigationHoldOwner :
ManagedFolderMailboxPolicy :
RetentionPolicy :
AddressBookPolicy :
CalendarRepairDisabled : False
ExchangeGuid : 781319a4-75e7-4f4d-930f-5b bb62f43108
ExchangeSecurityDescriptor : System.Security.AccessCont rol.RawSec urityDescr iptor
ExchangeUserAccountControl : None
MessageTrackingReadStatusE nabled : True
ExternalOofOptions : External
ForwardingAddress :
ForwardingSmtpAddress :
RetainDeletedItemsFor : 14.00:00:00
IsMailboxEnabled : True
Languages : {en-US}
OfflineAddressBook :
ProhibitSendQuota : unlimited
ProhibitSendReceiveQuota : unlimited
RecoverableItemsQuota : unlimited
RecoverableItemsWarningQuo ta : unlimited
DowngradeHighPriorityMessa gesEnabled : False
ProtocolSettings : {}
RecipientLimits : unlimited
IsResource : False
IsLinked : False
IsShared : False
LinkedMasterAccount :
ResourceCapacity :
ResourceCustom : {}
ResourceType :
SamAccountName : carmen
SCLDeleteThreshold :
SCLDeleteEnabled :
SCLRejectThreshold :
SCLRejectEnabled :
SCLQuarantineThreshold :
SCLQuarantineEnabled :
SCLJunkThreshold :
SCLJunkEnabled :
AntispamBypassEnabled : False
ServerLegacyDN : /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Co
nfiguration/cn=Servers/cn= RAB-FS07
ServerName : server name
UseDatabaseQuotaDefaults : True
IssueWarningQuota : unlimited
RulesQuota : 64 KB (65,536 bytes)
Office : Pasadena
UserPrincipalName : user name
UMEnabled : False
MaxSafeSenders :
MaxBlockedSenders :
ReconciliationId :
WindowsLiveID :
ThrottlingPolicy :
RoleAssignmentPolicy : Default Role Assignment Policy
SharingPolicy : Default Sharing Policy
RemoteAccountPolicy :
MailboxPlan :
ArchiveDatabase :
ArchiveGuid : 00000000-0000-0000-0000-00 0000000000
ArchiveName : {}
ArchiveQuota : unlimited
ArchiveWarningQuota : unlimited
ArchiveDomain :
ArchiveStatus : None
RemoteRecipientType : None
DisabledArchiveDatabase :
DisabledArchiveGuid : 00000000-0000-0000-0000-00 0000000000
QueryBaseDNRestrictionEnab led : False
MailboxMoveTargetMDB : MBEX2K10
MailboxMoveSourceMDB : server name\First Storage Group\Mailbox Database
MailboxMoveFlags : IntraOrg, Pull
MailboxMoveRemoteHostName :
MailboxMoveBatchName :
MailboxMoveStatus : Completed
IsPersonToPersonTextMessag ingEnabled : False
IsMachineToPersonTextMessa gingEnable d : False
UserSMimeCertificate : {}
UserCertificate : {}
CalendarVersionStoreDisabl ed : False
ImmutableId :
PersistedCapabilities : {}
SKUAssigned : False
AuditEnabled : False
AuditLogAgeLimit : 90.00:00:00
AuditAdmin : {Update, Move, MoveToDeletedItems, SoftDelete, HardDelete, FolderBind, SendAs,
SendOnBehalf, Create}
AuditDelegate : {Update, SoftDelete, HardDelete, SendAs, Create}
AuditOwner : {}
WhenMailboxCreated : 2/1/2013 10:07:23 AM
UsageLocation :
Extensions : {}
HasPicture : False
HasSpokenName : False
AcceptMessagesOnlyFrom : {}
AcceptMessagesOnlyFromDLMe mbers : {}
AcceptMessagesOnlyFromSend ersOrMembe rs : {}
AddressListMembership : {\All Users, \Default Global Address List}
Alias : carmen
ArbitrationMailbox :
BypassModerationFromSender sOrMembers : {}
OrganizationalUnit : server name/Pasadena office
CustomAttribute1 :
CustomAttribute10 :
CustomAttribute11 :
CustomAttribute12 :
CustomAttribute13 :
CustomAttribute14 :
CustomAttribute15 :
CustomAttribute2 :
CustomAttribute3 :
CustomAttribute4 :
CustomAttribute5 :
CustomAttribute6 :
CustomAttribute7 :
CustomAttribute8 :
CustomAttribute9 :
ExtensionCustomAttribute1 : {}
ExtensionCustomAttribute2 : {}
ExtensionCustomAttribute3 : {}
ExtensionCustomAttribute4 : {}
ExtensionCustomAttribute5 : {}
DisplayName : user name
EmailAddresses : {smtp:user at domain, , smtp:carmen
ExternalDirectoryObjectId :
HiddenFromAddressListsEnab led : False
LastExchangeChangedTime :
LegacyExchangeDN : /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Re
cipients/cn=user name
MaxSendSize : unlimited
MaxReceiveSize : unlimited
ModeratedBy : {}
ModerationEnabled : False
PoliciesIncluded : {8a037ae8-503b-4e67-8df9-6 07783c8243 8, {26491cfc-9e50-4857-861b-0 cb8df22b5d 7}}
PoliciesExcluded : {}
EmailAddressPolicyEnabled : True
PrimarySmtpAddress : username@domain
RecipientType : UserMailbox
RecipientTypeDetails : UserMailbox
RejectMessagesFrom : {}
RejectMessagesFromDLMember s : {}
RejectMessagesFromSendersO rMembers : {}
RequireSenderAuthenticatio nEnabled : False
SimpleDisplayName :
SendModerationNotification s : Always
UMDtmfMap : {reversedPhone:9764597626, reversedPhone:2255597626, emailAddress:227636, last
NameFirstName:739667622763 6, firstNameLastName:22763673 96676}
WindowsEmailAddress : username@domain.com
MailTip :
MailTipTranslations : {}
PartnerObjectId : 00000000-0000-0000-0000-00 0000000000
IsValid : True
ExchangeVersion : 0.10 (14.0.100.0)
Name : user name
DistinguishedName : CN=user name,OU= office,DC=server,DC=local
Identity : server .loca
Guid : 90ca59f0-1bf0-4f90-a13e-82 162bc97dc5
ObjectCategory : server.local/Configuration /Schema/Pe rson
ObjectClass : {top, person, organizationalPerson, user}
WhenChanged : 2/5/2013 10:30:47 AM
WhenCreated : 11/5/2012 1:31:50 PM
WhenChangedUTC : 2/5/2013 6:30:47 PM
WhenCreatedUTC : 11/5/2012 9:31:50 PM
OrganizationId :
OriginatingServer :
[PS] C:\Users\rabcoadmin\Deskto p>
This is the result I received after running Get-Mailbox "UserName" | FL
It looks like the rules quota may be the problem
RunspaceId : e627327b-0c8a-4334-b7f2-63
Database : MBEX2K10
UseDatabaseRetentionDefaul
RetainDeletedItemsUntilBac
DeliverToMailboxAndForward
LitigationHoldEnabled : False
SingleItemRecoveryEnabled : False
RetentionHoldEnabled : False
EndDateForRetentionHold :
StartDateForRetentionHold :
RetentionComment :
RetentionUrl :
LitigationHoldDate :
LitigationHoldOwner :
ManagedFolderMailboxPolicy
RetentionPolicy :
AddressBookPolicy :
CalendarRepairDisabled : False
ExchangeGuid : 781319a4-75e7-4f4d-930f-5b
ExchangeSecurityDescriptor
ExchangeUserAccountControl
MessageTrackingReadStatusE
ExternalOofOptions : External
ForwardingAddress :
ForwardingSmtpAddress :
RetainDeletedItemsFor : 14.00:00:00
IsMailboxEnabled : True
Languages : {en-US}
OfflineAddressBook :
ProhibitSendQuota : unlimited
ProhibitSendReceiveQuota : unlimited
RecoverableItemsQuota : unlimited
RecoverableItemsWarningQuo
DowngradeHighPriorityMessa
ProtocolSettings : {}
RecipientLimits : unlimited
IsResource : False
IsLinked : False
IsShared : False
LinkedMasterAccount :
ResourceCapacity :
ResourceCustom : {}
ResourceType :
SamAccountName : carmen
SCLDeleteThreshold :
SCLDeleteEnabled :
SCLRejectThreshold :
SCLRejectEnabled :
SCLQuarantineThreshold :
SCLQuarantineEnabled :
SCLJunkThreshold :
SCLJunkEnabled :
AntispamBypassEnabled : False
ServerLegacyDN : /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Co
nfiguration/cn=Servers/cn=
ServerName : server name
UseDatabaseQuotaDefaults : True
IssueWarningQuota : unlimited
RulesQuota : 64 KB (65,536 bytes)
Office : Pasadena
UserPrincipalName : user name
UMEnabled : False
MaxSafeSenders :
MaxBlockedSenders :
ReconciliationId :
WindowsLiveID :
ThrottlingPolicy :
RoleAssignmentPolicy : Default Role Assignment Policy
SharingPolicy : Default Sharing Policy
RemoteAccountPolicy :
MailboxPlan :
ArchiveDatabase :
ArchiveGuid : 00000000-0000-0000-0000-00
ArchiveName : {}
ArchiveQuota : unlimited
ArchiveWarningQuota : unlimited
ArchiveDomain :
ArchiveStatus : None
RemoteRecipientType : None
DisabledArchiveDatabase :
DisabledArchiveGuid : 00000000-0000-0000-0000-00
QueryBaseDNRestrictionEnab
MailboxMoveTargetMDB : MBEX2K10
MailboxMoveSourceMDB : server name\First Storage Group\Mailbox Database
MailboxMoveFlags : IntraOrg, Pull
MailboxMoveRemoteHostName :
MailboxMoveBatchName :
MailboxMoveStatus : Completed
IsPersonToPersonTextMessag
IsMachineToPersonTextMessa
UserSMimeCertificate : {}
UserCertificate : {}
CalendarVersionStoreDisabl
ImmutableId :
PersistedCapabilities : {}
SKUAssigned : False
AuditEnabled : False
AuditLogAgeLimit : 90.00:00:00
AuditAdmin : {Update, Move, MoveToDeletedItems, SoftDelete, HardDelete, FolderBind, SendAs,
SendOnBehalf, Create}
AuditDelegate : {Update, SoftDelete, HardDelete, SendAs, Create}
AuditOwner : {}
WhenMailboxCreated : 2/1/2013 10:07:23 AM
UsageLocation :
Extensions : {}
HasPicture : False
HasSpokenName : False
AcceptMessagesOnlyFrom : {}
AcceptMessagesOnlyFromDLMe
AcceptMessagesOnlyFromSend
AddressListMembership : {\All Users, \Default Global Address List}
Alias : carmen
ArbitrationMailbox :
BypassModerationFromSender
OrganizationalUnit : server name/Pasadena office
CustomAttribute1 :
CustomAttribute10 :
CustomAttribute11 :
CustomAttribute12 :
CustomAttribute13 :
CustomAttribute14 :
CustomAttribute15 :
CustomAttribute2 :
CustomAttribute3 :
CustomAttribute4 :
CustomAttribute5 :
CustomAttribute6 :
CustomAttribute7 :
CustomAttribute8 :
CustomAttribute9 :
ExtensionCustomAttribute1 : {}
ExtensionCustomAttribute2 : {}
ExtensionCustomAttribute3 : {}
ExtensionCustomAttribute4 : {}
ExtensionCustomAttribute5 : {}
DisplayName : user name
EmailAddresses : {smtp:user at domain, , smtp:carmen
ExternalDirectoryObjectId :
HiddenFromAddressListsEnab
LastExchangeChangedTime :
LegacyExchangeDN : /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Re
cipients/cn=user name
MaxSendSize : unlimited
MaxReceiveSize : unlimited
ModeratedBy : {}
ModerationEnabled : False
PoliciesIncluded : {8a037ae8-503b-4e67-8df9-6
PoliciesExcluded : {}
EmailAddressPolicyEnabled : True
PrimarySmtpAddress : username@domain
RecipientType : UserMailbox
RecipientTypeDetails : UserMailbox
RejectMessagesFrom : {}
RejectMessagesFromDLMember
RejectMessagesFromSendersO
RequireSenderAuthenticatio
SimpleDisplayName :
SendModerationNotification
UMDtmfMap : {reversedPhone:9764597626,
NameFirstName:739667622763
WindowsEmailAddress : username@domain.com
MailTip :
MailTipTranslations : {}
PartnerObjectId : 00000000-0000-0000-0000-00
IsValid : True
ExchangeVersion : 0.10 (14.0.100.0)
Name : user name
DistinguishedName : CN=user name,OU= office,DC=server,DC=local
Identity : server .loca
Guid : 90ca59f0-1bf0-4f90-a13e-82
ObjectCategory : server.local/Configuration
ObjectClass : {top, person, organizationalPerson, user}
WhenChanged : 2/5/2013 10:30:47 AM
WhenCreated : 11/5/2012 1:31:50 PM
WhenChangedUTC : 2/5/2013 6:30:47 PM
WhenCreatedUTC : 11/5/2012 9:31:50 PM
OrganizationId :
OriginatingServer :
[PS] C:\Users\rabcoadmin\Deskto
Try to change for some other user and check if that gets changed ?
You can always increase the rules quota
- Rancy
You can always increase the rules quota
- Rancy
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
I wouldnt ideally increase the last part of DSN messages ...... anyways as the issue is resolved, hope you can resolve the post as well :)
- Rancy
- Rancy
ASKER
I've requested that this question be closed as follows:
Accepted answer: 0 points for 2011Volt's comment #a38861952
for the following reason:
The solution was resolved with the assistance of microsoft..
Get-TransportConfig -MaxSendSize 15MB -MaxReceiveSize 15MB
Get-ReceiveConnector | Set-ReceiveConnector -MaxMessageSize 15MB
Get-SendConnector | Set-SendConnector -MaxMessageSize 15MB
Get-TransportServer | Set-TransportServer -ExternalDSNmaxmessageatta chsize 15MB -InternalDSNmaxmessageatta chsize 15MB
Accepted answer: 0 points for 2011Volt's comment #a38861952
for the following reason:
The solution was resolved with the assistance of microsoft..
Get-TransportConfig -MaxSendSize 15MB -MaxReceiveSize 15MB
Get-ReceiveConnector | Set-ReceiveConnector -MaxMessageSize 15MB
Get-SendConnector | Set-SendConnector -MaxMessageSize 15MB
Get-TransportServer | Set-TransportServer -ExternalDSNmaxmessageatta
As per my comment #38857345, i have suggested to check the transport server limits but there was no reply for that. Its the same solution given by MS as well. Atleast a good assist?
ASKER
The transport limits were checked and they were found to have the the deault limits.
This was not the problem but I thank you for the suggestion.
This was not the problem but I thank you for the suggestion.
If there is no limit set but rather set to inherit from the Store then what Mailbox Quota limit is set on the Mailbox Database ?
- Rancy