tiemannitservices
asked on
Exchange Server 2010 - Cant receive external emails on other accepted domains
I have a Windows Server 2008 R2 server running Exchange Server 2010 with multiple accepted domains.
The main domain (mescorp.com.au) on which the server is built can send and receive emails from external and internal
The other accepted domain (thevixengroup.com.au) which is totally different can send and receive internally but can only send externally.
mail.thevixengroup.com.au is pointing to the same IP as mail.mescorp.com.au
Email address policy's have been configured for both domains and both have been applied. mescorp.com.au is priority 1 and thevixengroup.com.au is priority 2
Why would mescorp.com.au work and thevixengroup.com.au not work?
The main domain (mescorp.com.au) on which the server is built can send and receive emails from external and internal
The other accepted domain (thevixengroup.com.au) which is totally different can send and receive internally but can only send externally.
mail.thevixengroup.com.au is pointing to the same IP as mail.mescorp.com.au
Email address policy's have been configured for both domains and both have been applied. mescorp.com.au is priority 1 and thevixengroup.com.au is priority 2
Why would mescorp.com.au work and thevixengroup.com.au not work?
ASKER
Accepted domains
How do I track messages from external?
How do I track messages from external?
Hi
This looks normal. In ESM -> Toolbox you have message tracking center.
Do the incoming mails for the other domains show there with maybe even a error?
This looks normal. In ESM -> Toolbox you have message tracking center.
Do the incoming mails for the other domains show there with maybe even a error?
ASKER
Hi
I think I have solved my issue. If i have ill let you know what it was. If not we will keep troubleshooting
Thanks
I think I have solved my issue. If i have ill let you know what it was. If not we will keep troubleshooting
Thanks
You can check the flow using this
https://testconnectivity.microsoft.com/
https://testconnectivity.microsoft.com/
Sounds promising.... cant wait to hear from you again.
ASKER CERTIFIED SOLUTION
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ASKER
Problem solved. Issues was in my MX record. I know i said it was the same as mescorp.com.au but it wasnt. I was missing one word and I had simply over looked it. The MX record read thevixengroup.com.au instead of mail.thevixengroup.com.au
Thanks everyone for your suggestions
Thanks everyone for your suggestions
ASKER
I've requested that this question be closed as follows:
Accepted answer: 0 points for tiemannitservices's comment #a39792882
for the following reason:
I solved my issue myself
Accepted answer: 0 points for tiemannitservices's comment #a39792882
for the following reason:
I solved my issue myself
Hehe glad you found it.
First of all glad to know it is fixed.
It is my request to award points to "Will Szymkowski" and to me as both gave you the idea on how to check the flow.
At-least award the points to Will as he clearly explained you the first step to check which fixed your issue
You can ignore if you think this is not eligible for points.
It is my request to award points to "Will Szymkowski" and to me as both gave you the idea on how to check the flow.
At-least award the points to Will as he clearly explained you the first step to check which fixed your issue
You can ignore if you think this is not eligible for points.
Do the mails show up in the message tracking center?
Can you post a screenshot for the accepted domains?