Forward mail to an external email address

http://exchangepedia.com/2008/02/how-to-forward-mail-to-an-external-email-address.html

http://www.msexchange.org/articles-tutorials/exchange-server-2000/management-administration/MF015.html

What version of Exchange are you running?

Sorry, Exchange 2010

Are you trying to forward mail of just 1 user or what? if you explain your goal instead of where you fail you can get a better response.

Generally to forward mail you can just create an external contact and use that as the mail forward address.. simple.

I have a user on staff that needs their staff email forwarded to their outside mail account. Yes, I created a mail contact and set up the user account to forward to that outside address. That is the problem, when I send mail to the internal user account, the external mail bounces back. The user receives the test emails only in their staff account. Thanks..

and check this

- Go into the properties of your Exchange mailbox that you want to forward from (using Exchange Management Console)

- Go to the "mail flow setting" tab

- Select delivery options > properties

- Check the box forward to : add the contact (gmail account)

- Check the box "deliver to both forwarding address and mailbox" if you need it to go to both mailboxes

Scott- I configured the mail forward options as suggested and so far it hasn't  bounced back!! As it may be a bit late for her to check mail, I may not get a response from her until tomorrow. I will let you know. Thanks

great to hear :)

Thanks again!!! It worked. The fact that I didn't have the "mail forward (AUTO) option" set was the issue. Once I checked the box, it worked!

Awesome good to hear :-)