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05.10.2008 at 10:05AM PDT, ID: 23391822
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Need to setup Exchange Server to use ISP's Authenticated Relay

Tags: relay, authenticated, smtp, exchange
I think this is a simple question for anyone who has worked with an Exchange Server. Unfortunately I have very limited experience with an Exchange Server.

For a while, we have been sending all of our emails through our ISP's Open Relay. Lately we have been getting bounced emails. The ISP determined that the relay server was black-listed. They recommended to switch to an Authenticated Relay.

They set us up with a Hosting Package, where we had to create a mail account and a password.
Their provided us with an IP address to use as well. Their instructions were to plug in the "server name", "email account", and "password" into our exchange server. The ultimate goal is to send all of our emails through this authenticated relay and use the created "email account" to authenticate us.

My question is, where in Exchange do I plug in this information???

While using the ISP's Open Relay Servers in Exchange all we would do is in System Manager, go to > First Administrative Group > Connectors >  Properties. Under the
General Tab there are 2 options:
1. "Use DNS to route to each address space on this connector"
2. "Forward all mail through this connector to the following smart
hosts"
(We are currently using option 2)  - relay.ISP.net
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Question Stats
Zone: Software
Question Asked By: pzozulka
Solution Provided By: tigermatt
Participating Experts: 1
Solution Grade: A
Views: 21
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05.10.2008 at 10:24AM PDT, ID: 21539722

Rank: Sage

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05.12.2008 at 08:30AM PDT, ID: 21547843

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05.12.2008 at 08:59AM PDT, ID: 21548091

Rank: Sage

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05.10.2008 at 10:24AM PDT, ID: 21539722

Rank: Sage

In the location you describe (System manager, First Administrative Group, Connectors, <Your SMTP Send Connector>, Properties), keep the "forward all mail" option enabled, but change the entry in the box to the IP address you were provided. It is usually best if you wrap the IP address in squared brackets.

So your entry in the box should look like [123.123.123.123] (example IP).

The next step is to configure the outbound security on the connector with the username and password provided by the ISP. The information you enter should be the same as if you were to attempt to connect to the ISP to send mail using a desktop mail client such as Outlook.

To enter the authentication information, go to the Advanced tab. Click the "Outbound Security" button and enter the username, password and reconfirm the password. Once you save and close, try sending mail to an external location to confirm everything is working.

-tigermatt
Accepted Solution
 
05.12.2008 at 08:30AM PDT, ID: 21547843
Under First Administrative Group > Server > (Server Name) > Protocols > SMTP > Default SMTP Virtual Server Properties > Delivery Tab -- has a similar looking button "Outbound Security".

Also has the choice of to input a Username & Password.

What is this section for???? It looks very similar!

Do I need to make any changes here?
 
05.12.2008 at 08:59AM PDT, ID: 21548091

Rank: Sage

No, the SMTP Virtual Server tab doesn't need the Outbound Security enabling. The only place you need to enter the appropriate Outbound user name and password is on the SMTP connector, on the Advanced tab under the Outbound Security option. The option in the SMTP Virtual Server should be set to Anonymous Authentication in all but a few specific, complex circumstances.

-tigermatt
 
 
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