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Question
Recertify user ID file after certificate is expired. I am getting error "The note does not contain either a public key or a certificate."
I am reasonably new to administering Lotus Notes. I took over supporting a previous installation. My tech level is high but low in Lotus Notes.
I understand how to register a person and create the new account that has access to the server. I have a user thats certificate has expired and now cant log in and use the notes server. I have logged in using admin.ID and tried to RECERTIFY the user from the public address book and it gets to the last step and says it failed. I went into the Certification_Log on the server and it says "The note does not contain either a public key or a certificate." under the record for that users recertification request.
I am sure I am missing something obvious here but I am not familiar enough to see it. Any help you all could offer would be much appreciated. I need to get this user up and working so I am going to make this a urgent request.
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