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08.06.2007 at 11:42AM PDT, ID: 22744835
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Exchange 2007 OWA: There was a problem accessing Active Directory

Tags: active, problem, accessing, directory, owa
I'm having the following issue when attempting to access OWA for Exchange 2007. I have attempted the fixes that have previously been posted for this issue. The accounts are set to allow inheritable permissions, and the setup.com /preparead command has been executed. I've also created a new account and user mailbox that was originally setup in the Exchange 2k7 environment, and I still have this issue with that account. Any suggestions?

Url: https://<servername>:443/owa/lang.owa
User host address: <client IP address>

Exception
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: There was a problem accessing Active Directory.

Call stack

Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext owaContext, OwaIdentity logonIdentity, CultureInfo culture, String timeZoneKeyName, Boolean isOptimized)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Inner Exception
Exception type: Microsoft.Exchange.Data.Directory.ADOperationException
Exception message: Active Directory operation failed on et3kdc01.FKNC.local. This error is not retriable. Additional information: Insufficient access rights to perform the operation. Active directory response: 00002098: SecErr: DSID-03150A45, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0

Call stack

Microsoft.Exchange.Data.Directory.ADSession.AnalyzeDirectoryError(PooledLdapConnection connection, DirectoryRequest request, DirectoryException de, Int32& retries, Int32 maxRetries)
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId)
Microsoft.Exchange.Data.Directory.ADSession.Save(ADObject instanceToSave, IEnumerable`1 properties)
Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()

Inner Exception
Exception type: System.DirectoryServices.Protocols.DirectoryOperationException
Exception message: The user has insufficient access rights.

Call stack

System.DirectoryServices.Protocols.LdapConnection.ConstructResponse(Int32 messageId, LdapOperation operation, ResultAll resultType, TimeSpan requestTimeOut, Boolean exceptionOnTimeOut)
System.DirectoryServices.Protocols.LdapConnection.SendRequest(DirectoryRequest request, TimeSpan requestTimeout)
Microsoft.Exchange.Data.Directory.PooledLdapConnection.SendRequest(DirectoryRequest request, LdapOperation ldapOperation)
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId)
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Question Stats
Zone: Software
Question Asked By: johnnyhk1
Solution Provided By: ATIG
Participating Experts: 6
Solution Grade: B
Views: 309
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08.06.2007 at 12:11PM PDT, ID: 19640792

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08.06.2007 at 12:39PM PDT, ID: 19640966

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08.06.2007 at 12:52PM PDT, ID: 19641062

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08.06.2007 at 03:06PM PDT, ID: 19642039

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08.06.2007 at 03:25PM PDT, ID: 19642120

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08.07.2007 at 07:27AM PDT, ID: 19646125

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08.07.2007 at 09:51AM PDT, ID: 19647617

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08.07.2007 at 09:54AM PDT, ID: 19647649

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08.08.2007 at 09:10AM PDT, ID: 19655466

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08.08.2007 at 10:28AM PDT, ID: 19656235

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08.08.2007 at 10:49AM PDT, ID: 19656419

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08.08.2007 at 04:15PM PDT, ID: 19658765

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08.08.2007 at 05:13PM PDT, ID: 19658976

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08.08.2007 at 05:31PM PDT, ID: 19659025

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08.08.2007 at 05:32PM PDT, ID: 19659029

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08.08.2007 at 05:49PM PDT, ID: 19659067

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08.08.2007 at 06:06PM PDT, ID: 19659099

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08.08.2007 at 06:26PM PDT, ID: 19659153

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08.08.2007 at 06:36PM PDT, ID: 19659182

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08.08.2007 at 06:40PM PDT, ID: 19659198

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08.09.2007 at 08:07AM PDT, ID: 19662775

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08.09.2007 at 09:07AM PDT, ID: 19663297

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08.10.2007 at 02:13PM PDT, ID: 19673700

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