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September 7, 2008 03:11pm pdt
 
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Setting public folders so that users can view and move emails but not delete them - Exchange 2003

Tags: Microsoft, Exchange, 2003, Public Folders
Hi,

I have been set a project where I have to setup a main public folder, which has a long list of email addresses associated with it.  Emails come in to this main public folder where the Managers and Supervisors will read the email and pass them to another public folder.  

each general user/call handler will have their own public folder, using their name as the title.  The manager will then assign emails from the main folder to each of the users (EXECS).  From here the execs will be able to view their assigned emails and move them to either the actioned folder (sub folder of their own personal public folder) or they can move them to another main public folder where the email will then be re-assigned by the manager/supervisor.  The execs must not have the permissions to delete the email, only view and move.  

Anyone fancy giving me any advice it would be appreciated.

Thanks

Neo3998

Attachments:
 
Excel 97-2003 .xls file - layout of proposed email structure for public folders
 
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Question Stats
Zone: Software
Question Asked By: neo3998
Solution Provided By: Neiphin
Participating Experts: 2
Solution Grade: A
Views: 5
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[+][-]Author Comment by neo3998
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