Question

Outlook 2007 Connection problem using Vista and Cisco VPN

Asked by: Digital_

Hi

I am having a problem with our vista ultimate notebooks trying to connect to Exchange Server 2007 through a cisco VPN client. After connecting through vpn l can connect to internal servers, ping the exchange server via IP address and name but can't connect to exchange through outlook 2007, After trying to connect for about 30 seconds it just says "Disconnected".

Here's a few facts :

- Running Vista Ultimate SP1, Outlook 2007, Microsoft Server 2003 Standard, Exchange Server 2007 SP1
- l've disabled AV
- pinging any server by name or IP works fine
- surfing the net works
- tried flushing DNS, nothing
- All Entourage 2008 and Outlook 2003 users work fine

l've read a few articles where they suggest to set up a WINS server but l'm not quite sure what to configure in it to make outlook work

Here are similar articles l have found

http://www.experts-exchange.com/Software/System_Utilities/Remote_Access/VPN/Q_23321537.html

http://www.vistax64.com/vista-networking-sharing/94617-outlook-2007-through-vpn-not-working.html

Any help would be appreciated

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Asked On
2009-03-24 at 03:32:48ID24258570
Topics

Email Servers

,

Virtual Private Networking (VPN)

Participating Experts
2
Points
500
Comments
2

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Answers

 

by: FearNoMorePosted on 2009-03-24 at 16:32:18ID: 23974604

Is IPV6 enabled or disabled on Vista?

Open up outlook with the rpcdiag switch (Start Run and Outlook /rpcdiag) and let me know what you see

 

by: stranixexpertsPosted on 2009-08-21 at 13:21:23ID: 25155464

The rpcdiag switch was very helpful in diagnosing my issue with Outlook.  What actually fixed the issue was adding to the Hosts file (x:\windows\system32\drivers\etc\hosts) the following line:
xxx.xxx.xxx.xxx   ServerName.domain.local
Where the first section is the exchange ip address and the second the FQDN for it.  Note:  you must open the Hosts file by running notepad as an administrator.

20120131-EE-VQP-002

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