Question

Qmail Sending Issue

Asked by: MarkDJordan

Hi Experts,

I have a simple form on our website that when submitted sends an email to webforms@mydomain.com

I am using php mail function

$headers = 'From: webform-submit@mydomain.com' . "\r\n" .
    'Reply-To: webform-submit@mydomain.com' . "\r\n" .
    'X-Mailer: PHP/' . phpversion();

mail (webforms@mydomain.com, subject, body from captured webform, $headers);

I receive the following error in my /psa/var/log/maillog

Oct 27 13:27:17 mydomain qmail-remote-handlers[26056]: Handlers Filter before-remote for qmail started ...
Oct 27 13:27:17 mydomain qmail-remote-handlers[26056]: from=#@[]
Oct 27 13:27:17 mydomain qmail-remote-handlers[26056]: to=postmaster@mydomain.com
Oct 27 13:27:17 mydomain qmail: 1256675237.656456 delivery 1805: failure: Connected_to_(IP OMITTED)_but_sender_was_rejected./Remote_host_said:_501_5.1.7_Bad_sender_address_syntax/
Oct 27 13:27:17 mydomain qmail: 1256675237.656528 status: local 0/10 remote 0/20
Oct 27 13:27:17 mydomain qmail: 1256675237.656559 triple bounce: discarding bounce/175875568
Oct 27 13:27:17 mydomain qmail: 1256675237.656587 end msg 175875568

The strange thing is that if I change the RECIPIENT address (not SENDER address) to my GMAIL account the mail goes directly through.  The log shows the following on a successful send to my GMAIL account.

Oct 27 13:29:20 mydomain qmail-queue-handlers[30393]: Handlers Filter before-queue for qmail started ...
Oct 27 13:29:21 mydomain qmail-queue-handlers[30393]: from=anonymous@mydomain.com
Oct 27 13:29:21 mydomain qmail-queue-handlers[30393]: to=myaddy@gmail.com
Oct 27 13:29:21 mydomain qmail-queue-handlers[30393]: hook_dir = '/var/qmail//handlers/before-queue'
Oct 27 13:29:21 mydomain qmail-queue-handlers[30393]: recipient[3] = 'myaddy@gmail.com'
Oct 27 13:29:21 mydomain qmail-queue-handlers[30393]: handlers dir = '/var/qmail//handlers/before-queue/recipient/myaddy@gmail.com'
Oct 27 13:29:21 mydomain qmail-queue-handlers[30393]: starter: submitter[30395] exited normally
Oct 27 13:29:21 mydomain qmail: 1256675361.022144 new msg 175875568
Oct 27 13:29:21 mydomain qmail: 1256675361.022918 info msg 175875568: bytes 420 from <anonymous@mydomain.com> qp 30395 uid 48
Oct 27 13:29:21 mydomain qmail: 1256675361.029780 starting delivery 1806: msg 175875568 to remote myaddy@gmail.com
Oct 27 13:29:21 mydomain qmail: 1256675361.029823 status: local 0/10 remote 1/20
Oct 27 13:29:21 mydomain qmail-remote-handlers[30406]: Handlers Filter before-remote for qmail started ...
Oct 27 13:29:21 mydomain qmail-remote-handlers[30406]: from=anonymous@mydomain.com
Oct 27 13:29:21 mydomain qmail-remote-handlers[30406]: to=myaddy@gmail.com
Oct 27 13:29:21 mydomain qmail: 1256675361.696854 delivery 1806: success: 209.85.210.6_accepted_message./Remote_host_said:_250_2.0.0_OK_1256675361_6si1552514yxe.75/
Oct 27 13:29:21 mydomain qmail: 1256675361.6974  

Thanks in advance for your help.

Mark

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Asked On
2009-10-27 at 14:32:20ID24848949
Tags

Qmail

Topics

Qmail Email Server

,

Simple Mail Transfer Protocol (SMTP)

,

SendMail Email Server

Participating Experts
1
Points
500
Comments
4

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Answers

 

by: it4sohoPosted on 2009-10-28 at 04:16:29ID: 25681918

The Sender-ID is not the same on the two:

Oct 27 13:27:17 mydomain qmail-remote-handlers[26056]: from=#@[]
Oct 27 13:27:17 mydomain qmail-remote-handlers[26056]: to=postmaster@mydomain.com

Oct 27 13:29:21 mydomain qmail-queue-handlers[30393]: from=anonymous@mydomain.com
Oct 27 13:29:21 mydomain qmail-queue-handlers[30393]: to=myaddy@gmail.com

Also, the rejection of the message at mydomain.com is because of SPAM filtering. You may want to consider exempting your web server from SPAM filtering (it's probably just a change in your /etc/tcprules.d/tcp.smtp file). If the FROM was truly the same in the attempt to gmail.com, it may STILL have gone through -- gmail.com and mydomain.com probably use different SPAM filtering techniques!

I hope this explains the messages you're seeing!

Good luck!

Dan
IT4SOHO

(You should look at the /var/qmail/control folder's defaultdomain, defaulthost, and me entries to create better default "from" fields, or fix your php script to set a valid from ID)

 

by: MarkDJordanPosted on 2009-10-28 at 07:10:25ID: 25683384

Thanks Dan.  I think your last comment is where i should be looking to because it seems that Qmail is not using the from address that I am specifying in the script.  It seems to be inserting 'anonymous@mydomain.com' when i send TO GMAIL and #@[] when i sent TO mydomain.com, which by the way is hosted on a mail server elsewhere.  I have no idea why it would choose different from addresses depending on who i am sending to, but it would seem both would be resolved if the script were functioning correctly.

Can you give me any guidance on how i can fix this?  I posted the code I am using in the PHP script.

Thanks,
Mark

 

by: it4sohoPosted on 2009-10-28 at 11:35:52ID: 25686672

Try replacing your line:

headers = 'From: webform-submit@mydomain.com' . "\r\n" .
    'Reply-To: webform-submit@mydomain.com' . "\r\n" .
    'X-Mailer: PHP/' . phpversion();

With my line:
headers = 'From: webform-submit@mydomain.com'

Or, if you MUST have the extras, try:
headers = "From: webform-submit@mydomain.com\r\n.." .
    "Reply-To: webform-submit@mydomain.com\r\n.." .
    'X-Mailer: PHP/' .
    phpversion();

Finally, it is possible that the CRLF is being mangled... test this theory by replacing the \r\n's with just \n's (remove the \r's).

I hope this helps!

Dan
IT4SOHO

20120131-EE-VQP-002

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