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09.20.2006 at 07:19AM PDT, ID: 21996227
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7.4

CBL keeps black listing us

Asked by Goatgirl100 in SendMail Email Server

Tags:

I have a small office with only two computers connected to the internet.

Both are XPs running with Norton Antivirus updated automatically, OS is updated automatically. I have a starband satellite connection. I went to the cbl.absueat.org site and tried to follow thier instructions on how to check for the problem. Scanned both systems and did not find any virus. Then I did the HELO test they recommended to see what if my email server is misconfigured by sending an email to helocheck@cbl.abuseat.org. Mine came back like the below message. The address I use for my out going mail is "smtp.starband.net". Is my returned server address in the below returned email malformed when it has "svarog.email.starband.net"?


The original message was received at Mon, 18 Sep 2006 11:16:34 -0400
from vsat-148-63-28-108.c001.g4.mrt.starband.net [148.63.28.108]

   ----- The following addresses had permanent fatal errors -----
<helocheck@cbl.abuseat.org>
    (reason: 550 Your HELO name for IP address 148.78.247.55 was "svarog.email.starband.net")

   ----- Transcript of session follows -----
... while talking to mail.cbl.abuseat.org.:
>>> DATA
<<< 550 Your HELO name for IP address 148.78.247.55 was "svarog.email.starband.net"
550 5.1.1 <helocheck@cbl.abuseat.org>... User unknown
<<< 503 valid RCPT command must precede DATA




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About this solution

Zone: SendMail Email Server
Tags: cbl
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Solution Provided By: PsiCop
Participating Experts: 1
Solution Grade: A
 
 
 
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