Advertisement

05.08.2007 at 07:32AM PDT, ID: 22559151
[x]
Attachment Details

Cannot login to Exchange 2003 with Outlook 2003 after domain password change (error: 8004011D)

Asked by jimbobmcgee in Active Directory, Exchange Email Server, Outlook Groupware Software

Tags: outlook, exchange, 2003, password, login

We run an Exchange 2003 Ent server at work, with about 40 users.  Two of our users had a password change today, as part of domain policy and, since then they haven't been able to log into Exchange.

We have tried rebooting both the desktops and the server, changing the passwords multiple times but each time we get the Enter Network Password box.  The correct domain\user and password is rejected (the box keeps popping up).

If I cancel the password prompt, Exchange reports as disconnected/offline and an 8004011D error (The server is not available. Contact your administrator if this condition persists) is in the Send/Receive box.

Has anyone experienced this before?Start Free Trial
[+][-]05.08.2007 at 07:38AM PDT, ID: 19050148

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05.08.2007 at 08:13AM PDT, ID: 19050477

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05.08.2007 at 08:51AM PDT, ID: 19050844

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05.08.2007 at 08:59AM PDT, ID: 19050922

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Active Directory, Exchange Email Server, Outlook Groupware Software
Tags: outlook, exchange, 2003, password, login
Sign Up Now!
Solution Provided By: tmcguire47
Participating Experts: 2
Solution Grade: A
 
 
[+][-]05.08.2007 at 10:49AM PDT, ID: 19051771

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20080716-EE-VQP-32