August 29, 2008 07:03pm pdt

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	[x] Attachment Details

Windows offline files problem, folders on network drives not visible

Zones: Active Directory, Windows XP Operating System

Tags: offline, files, network, windows

Most of our users have Windows XP laptops.
Our usual practice is to synchronise user's personal drives (mapped network drive P:) so that they are available offline.
When users connect in from home, they do so via a Cisco VPN client.
As users are already logged onto their machines when they connect via the VPN, if they want to synchronise their offline files they do so manually by right-clicking the drive and choosing synchronise, which is fine.
The problem I have is that, for some users, other mapped network drives that are mapped to locations on the same server as the P drive appear empty until a synchronisation is run.
Once the user synchronises his P drive, the folders on the other network drives appear.
Sometimes this happens but when they try to synchronise, the synchroniser just sits there with a full green bar but never finishes, and does not crash or timeout.

I look forward to your help as I have struggled to find anything so far on the internet that goes towards resolving this, although a few ppl have posted the same problem in other forum sites with no response :(

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7.0

Question Stats

Zone: Software

Question Asked By: wp179787

Solution Provided By: stuartharrison

Participating Experts: 4

Solution Grade: A

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