Question

ESM not recognizing correct version of Exchange

Asked by: ABMSTech

I am running Windows Server 2003 R2 SP2 with Exchange 2003 Standard with 2nd CD with Exchange Server 2003 SP2 was installed.  These are from MS Partner Program via the Action Pack subscription.

I am having an issue with the version being shown in ESM on my primary Exchange server and the BlackBerry server with just ESM loaded.  Both indicate that the version is Version 6.5 (Build 6944.4).
I know that i have installed the SP2 on both servers with ESM and that the CDO.dll version on both servers is Version 6.5.7638.2.
I am running a small VMWare ESX environment with one primary Active Directory server and AD on the Exchange 2003 server.  Additional servers are just resource servers with no AD components.

In doing some research, I fear that somehow my Exchange Object was not created properly during the Forrest Prep portion of the Exchange 2003 R2 install. I don't believe this to be the case do to lack of errors during this process.  OR while migrating SBS Exchange 2003 Server SP1 Information Store, I had experienced a problem with a bad backup and wouldn't restore.
While trying to fix that problem (not knowing exactly what that was) I had copied the exchange directory and tried to copy back the original exchange directory that I had copied before messing with the migration testing.  This migration of the IS had worked time after time prior to the actual live migration.  My final analysis of this restore had to do with the IS shutting down due to power issues and never completed a hard recovery.
There were issues with the restore of the exchange directory that had been used in my testing (not the clean install directory) due to .dll not being able to be copied over.  The Exchange services were all shutdown during this process, but still wouldn't copy correctly.
Next, I managed to get the original exchange directory back as best as possible and then reinstalled SP2.
Everything seems to be running fine and the restore did finally take after many attempts.
All of this might be useless, but I wanted to share this information just in case.

Also,
I have noticed that during a reboot, the IS and MTA servcies won't start automatically but will start up manually.  I don't see any error logs regarding this failed startup that give me any clue as to why they don't.
I'm not sure where to start with this problem.  Do I have the right containers in AD that should have happened during Forrest Prep?  I have attached the Exchange Server setup log.  It seems like most experts wanted to see that for a clearer understanding of the install.
Should I just reinstall SP2?

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Asked On
2008-09-11 at 11:50:32ID23724172
Tags

microsoft

,

exchange

,

2003

,

sp2

Topics

Active Directory

,

Exchange Email Server

Participating Experts
1
Points
500
Comments
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Answers

 

by: gregcmcsePosted on 2008-09-11 at 12:15:09ID: 22453525

I would reinstall SP2.  It shouldn't hurt anything.  I don't remember and I don't currently have an Exchange server handy to check, but my guess is that the version info displayed may not reflect service packs -- which is typical of many Microsoft products.

If you type "ver" in a command prompt of Windows XP, for example, no matter what service pack & build you have, it replies, "Microsoft Windows XP [Version 5.1.2600]".

 

by: gregcmcsePosted on 2008-09-11 at 12:19:19ID: 22453574

It's been a while, but I'm pretty sure you can re-run ForestPrep and DomainPrep too without hurting anything.

 

by: ABMSTechPosted on 2008-09-11 at 14:14:01ID: 22454955

I was hoping to get the ADSI object to verify.  Has anyone looked at the setup log file i attached?  I certainly don't mind the two above mentioned courses of action, but my time with the server down is very limited.

 

by: gregcmcsePosted on 2008-09-11 at 14:35:35ID: 22455229

The log refers to "f:\tisp2\admin\src\udog\excommon\" a lot.  Is this a network drive or a directory that has been moved/doesn't exist anymore?

 

by: gregcmcsePosted on 2008-09-11 at 14:39:17ID: 22455265

Actually, that was from a January log entry.  Is "f:\titanium\admin\src\udog\setupbase\tools\" a network drive or a directory that has been moved/doesn't exist anymore?

 

by: gregcmcsePosted on 2008-09-11 at 14:45:21ID: 22455321

Also "f:\titanium\admin\src\libs\exsetup\"

 

by: gregcmcsePosted on 2008-09-11 at 14:51:26ID: 22455387

I'm not immediately seeing anything else... but after a couple of thousand of log file lines, everything starts blurring.  I really think re-installing the service pack is the right move.

If/when you re-run the service pack, make sure you're doing so while logged in to an account that has Schema admin rights and that schema modifications are ENABLED in your domain under the schema master role (AD Domains & Trusts).

 

by: ABMSTechPosted on 2008-09-12 at 06:11:21ID: 22459384

I believe the the F: path is from a remote connected drive because it is a virtual machine.

Gregcmse, I'm not sure I know how to verify my Schema admin rights.  I have looked in AD Domains & Trusts and can't seem to find what you asking me to verify.  Can you please guide me through that process?

 

by: gregcmcsePosted on 2008-09-15 at 13:10:40ID: 22482362

Actually, quick question -- is your domain native 2003 or created using DCPromo with 2003?  If so, your schema updates should already be enabled by default.  If not, you may not be able to see the checkbox with a 2003 server version of the admin tools.

My memory was faulty.  It's the Active Directory Schema console, which you need to create using an MMC plug-in, not AD Domains and Trusts.  You have to register the DLL and then you should run MMC and add the Active Directory Schema plug-in.  That should enable you to see the schema permissions and whether changes are enabled or not.  Unless you've changed something, if you're a member of the "Schema Admins" group, you should have the appropriate rights.

This KB article has a good description of the steps to register the schema management DLL and view/change those settings:  http://support.microsoft.com/kb/285172

 

by: ABMSTechPosted on 2008-09-29 at 14:04:24ID: 22600671

The domain is native 2003.

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