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Asked by MCPJoe in Active Directory, Exchange Email Server
I have a mixed Exchange org, Exchange 5.5 with Exchange 2003. Domain is in native mode, but we are maintaining one last Exchange 5.5 server for an old fax system we are about to replace. My question is about the msExchADCGlobalNames value. Specifically we have some users who have had name changes over the time of their employment. These users see their old name when they send themselves a message in Outlook. When they pick their name from the GAL it looks ok, but once the entry is added to the Outlook cache, next time they just start typing their name and it auto fills in but it shows the old name. I've cleared the auto fill cache and re-entered it, but its not that. I checked in ADSIEDIT and saw that the msExchADCGlobalNames value had their old username instead of the new name. I want to edit this so that the correct name is shown and in hopes it will fix the display issue in Outlook of their old name. The msExchADCGlobalNames value is the only place on the user properties that I see this old value, everything else shows the correct name. I've made sure that this is not a cache issues and that the user doesn't have themselves in their contacts folder as the wrong name, etc. This is definately an AD thing.
So is it safe to just edit the msExchADCGlobalNames value with the right name in ADSIEDIT? I also see the wrong name in the Exchange 5.5 manager under the user properties, advanced tab, under the Directory Name attribute. I assume the msExchADCGlobalNames value is where this is stored in AD.
Any help on this would be greatly appreciated.
Thanks
20091111-EE-VQP-89 - Hierarchy / EE_QW_EXPERT_20070906
