I have a mixed Exchange org, Exchange 5.5 with Exchange 2003. Domain is in native mode, but we are maintaining one last Exchange 5.5 server for an old fax system we are about to replace. My question is about the msExchADCGlobalNames value. Specifically we have some users who have had name changes over the time of their employment. These users see their old name when they send themselves a message in Outlook. When they pick their name from the GAL it looks ok, but once the entry is added to the Outlook cache, next time they just start typing their name and it auto fills in but it shows the old name. I've cleared the auto fill cache and re-entered it, but its not that. I checked in ADSIEDIT and saw that the msExchADCGlobalNames value had their old username instead of the new name. I want to edit this so that the correct name is shown and in hopes it will fix the display issue in Outlook of their old name. The msExchADCGlobalNames value is the only place on the user properties that I see this old value, everything else shows the correct name. I've made sure that this is not a cache issues and that the user doesn't have themselves in their contacts folder as the wrong name, etc. This is definately an AD thing.
So is it safe to just edit the msExchADCGlobalNames value with the right name in ADSIEDIT? I also see the wrong name in the Exchange 5.5 manager under the user properties, advanced tab, under the Directory Name attribute. I assume the msExchADCGlobalNames value is where this is stored in AD.
Any help on this would be greatly appreciated.
Thanks
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Ok, the following article:
http://www.computerperform
Describes how to make changes to the value... Have you tried it?
I understand how to change the value. What I am asking is if there are any potential problems if I change this value. We still have the Exchange 5.5 server in place, will that be a problem. Also will this cause any issues with NDRs or anything if I change the value. I just want to make sure it won't cause more issues if I make the change.
We don't have any mailboxes on the Exchange 5.5 server, it is only there for the exchange connector for an old fax system. The users in question here do not use the fax system. So I just want to find out if I can safely make the change and if there would be any other consequences in Outlook or any other system if I change this in AD.
Neither, there is no fax mailbox, the server is only there for the fax connector, the faxes are distributed via distribution list or e-mail address directly. And none of these affected users even use the fax software, they simply had a name change and for whatever reason this attribute doesn't get updated in Exchange 5.5 from AD.
Business Accounts
Answer for Membership
by: JoWickermanPosted on 2008-12-19 at 06:38:18ID: 23212553
Hi MCPJoe,
In AD, check the properties of the users. Under the Exchange General Tab, make sure the alias is the new name.
Hope this helps.
Cheers