Question

Account getting locked out

Asked by: PHESupport

Hi,

I have a user whose account is getting locked out in AD. I reformatted her laptop, even then it is happening. I also ran the below command to see if there are any passwords stored.
Regdll32.exe keymgr.dll, KRShowKeymgr

I also checked to see if there are any mapped drives, but none.

This is very frustating. Can any one help me !

Thank you,

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Asked On
2009-03-09 at 13:09:09ID24213796
Tags

Windows server 2003 AD

Topic

Active Directory

Participating Experts
2
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Comments
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Answers

 

by: dhoffman_98Posted on 2009-03-09 at 13:14:13ID: 23840316

Go to Microsoft and download the Account Lockout Toolset:
http://www.microsoft.com/downloads/details.aspx?familyid=7AF2E69C-91F3-4E63-8629-B999ADDE0B9E&displaylang=en

There is an application called eventcomb which can scan your domain controllers for account lockout issues and help determine the workstation where they are coming from.

More than likely, there is some application, service, or scheduled task that was configured with the user's credentials, and after she changed her password, she forgot to reset it on that application.

 

by: zelron22Posted on 2009-03-09 at 13:15:40ID: 23840333

Check the security log on the domain controllers and look for failed logon attempts.  You should see information about which client these attempts are coming from.  Then check on that machine (or machines) for stored passwords, services running under her account, malware, etc.

 

by: PHESupportPosted on 2009-03-26 at 13:10:42ID: 23994677

The problem is with adobe comment review and sharepoint. Her credentials are stored in adobe and thats the cause.

Thank you all for your suggestions.

20120131-EE-VQP-002

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