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03.26.2008 at 04:33AM PDT, ID: 23269992 | Points: 500
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servers stuck in Pending Management (Agent Managed)

Tags: Microsoft, Systems Centre operations Manger (SCOM), 2007, Full installation on one Management server, 180 day evaluation version
I have built a new Windows server 2003 Enterprise Edition virtual machine for the purpose of evaluating SCOM2007. I have fulfilled all the prerequisites by installing the evaluation edition of SQL Server 2005 onto the same box, applying SP1 and the hotfixes.

SCOM2007 installs without any complaints, but when I use the discovery wizard with AD, the servers I want to monitor just get stuck in Pending Management. I am sucessfully installing from the Management server and the application log of the server I want to monitor is reporting the Agent has been sucessfully installed.

What & where should I check to resolve this please? If you need more info, please ask and I will provide - I am completely new to SCOM as I never used previous versions (MOM?). I have been using the "Mastering SCOM2007" book by Price, Mueller & Fenstermacher but am now stuck at what feels like the first hurdle!

TIA, Jonathan
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Question Stats
Zone: Software
Question Asked By: marketimms2007
Question Asked On: 03.26.2008
Participating Experts: 1
Points: 500
Views: 0
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03.27.2008 at 05:15AM PDT, ID: 21220448

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03.30.2008 at 12:16AM PDT, ID: 21239925

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03.31.2008 at 06:26AM PDT, ID: 21245077

Rank: Guru

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04.23.2008 at 05:41AM PDT, ID: 21419944

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03.27.2008 at 05:15AM PDT, ID: 21220448
This morning, I have reverted my VM to the point where all prerequisites were met and performed a new installation of SCOM 2007.

I logged on via RDP with a local administrastors account and "sucessfully" installed SCOM2007. During the process, I created the Action and SDK accounts. Both these accounts are Users and Administrastors on the RMS and on the server I wish to install the agent on.

I have run MOMADAdmin.exe and that has placed an entry in my AD

I have checked the SQL install and both the Action account and SDK account have the values specified by the install documentation.

Again, the Agent installs sucessfully (according to the Event Log) on the server I wish to monitor, but it remains stuck in Pending on the RMS.

I have searched this problem on here, Google and other forums and cannot find anything that is helping me. Please can someone make some suggestions?

Yours desperately frustrasted !!
Jonathan
 
03.30.2008 at 12:16AM PDT, ID: 21239925
marketimms2007,

We have sent a message to some of our more experienced Experts asking them to review your question, and will check back again to see if you are getting the help you need. I have also added zones to your question.

Thank you for using Experts Exchange,

Netminder
Site Admin
http://www.experts-exchange.com/Q_23272574.html
 
03.31.2008 at 06:26AM PDT, ID: 21245077

Rank: Guru

Hi Jonathan,

SCOM 2007 isn't my area but I made some search and found this site: http://blogs.technet.com/smsandmom/archive/2008/03/13/opsmgr-2007-agents-stuck-in-pending-management-with-event-id-21016.aspx

Hope that can helps you.

Good luck
 
04.23.2008 at 05:41AM PDT, ID: 21419944
Thanks for your reply VMontalvao, we have tried the suggestions there and still no joy.

We are running the momagent.msi from the command line as a domain admin on the local server (also member of local admins) and the local server's event log is still returning the 21016 error messages even after following teh suggestions in the technet link you provides (i.e. setspn did not resolve our issue).

Further suggestions requested!
 
 
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