Question

ColdFusion 8 Mail Problems - Invalid Addresses

Asked by: Von-Cooke

Hey Experts,

I'm having a bit of a problem with the mail functions in Coldfusion 8; I'll provide as many details as possible.

Okay, we recently moved a web application that was developed from an offsite server to a local one.  We went through and had no real difficulty in transferring the site, CF Settings, aas well as the database.  We did stumble across a major issue recently though; the web app email functions do not seem to be working.

We still use an offsite server as our smtp server and I changed all the settings within Coldfusion to account for this.  I am able to 'verify' the connection using the CF admin interface.  Here is the strange part that is reallt throwing me for a loop; emails to our own domain go through without any problems.  Any emails to external domains do not go through, it produces the following errors in the following logs:

mail.log - "Error", "scheduler-0", "06/02/2009",,"Invalid Addresses"
mailsent.log - Moved undelivered mail: Mail28003 to \Undelivr directory

If I sent an email to one external email address as well as one of our own email addresses, the external does not go through and produces the above errors and it does go through to our own though.

I hope this is enough information; if yall need anymore I will certainly provide whatever is needed.  I sincerely appreciate any help anybody can provide, Thank You.

~ VonCooke

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Asked On
2009-06-02 at 17:25:21ID24458596
Tags

Coldfusion 8

,

SMTP Settings

Topic

ColdFusion Application Server

Participating Experts
2
Points
500
Comments
8

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Answers

 

by: Jones911Posted on 2009-06-02 at 17:28:53ID: 24532614

DNS not setup on the server with Coldfusion?

 

by: Jones911Posted on 2009-06-02 at 17:29:23ID: 24532616

From the server can you ping the domain on the recipients email address?

 

by: Von-CookePosted on 2009-06-02 at 17:32:16ID: 24532625

The Coldfusion Server is not a DNS Server.  It is setup to grab DNS from our local PDC which forwards external domain requests to our ISP's DNS Servers.  

I can ping the recipient's domain with no problems at all.

 

by: Jones911Posted on 2009-06-02 at 17:37:12ID: 24532641

OK rules out the first thought.

Is the IP address of the CF server allowed to relay mail from via the SMTP server?  Is the smtp server exchange?

 

by: Von-CookePosted on 2009-06-02 at 18:09:08ID: 24532789

I checked IIS SMTP Settings and yes the IP of the CF Server is allowed to relay - both apps are actually on the same server.  Exchange is not installed.  I am probably mistaken but I thought that setting the mail server in CF Admin to the offsite web/email server would effectively bypass the need and importance of the local smtp service.  Is that correct?

 

by: azadisaryevPosted on 2009-06-02 at 18:17:57ID: 24532826

it's your mail server's problem - it does not have mail relaying setup properly.

Azadi

 

by: Jones911Posted on 2009-06-02 at 18:33:13ID: 24532882

Can you just put in a known smtp server and authentication

 

by: Von-CookePosted on 2009-06-02 at 18:57:41ID: 31588091

While browsing around the code I noticed that a 'username' attribute was missing from the cfmail tag, put that in and it seems to be working fine now.  Thanks for you help in narrowing in on the problem.

20120131-EE-VQP-002

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