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Asked by kenjpete in ColdFusion Application Server, Microsoft IIS Web Server, Cold Fusion Markup Language
We are running Coldfusion 8 (standard) on a Windows 2003 box. Lately our server has been locking up and becoming unresponsive. Our web server administrator is checking the IIS logs but I have been going through the Coldfusion logs. On the days that our server experienced a problem I am seeing references in the logs to this error message:
"The Metrics service is not available. This exception is usually caused by service startup failure. Check your server configuration."
I did some searching around and I understand you can enable or disable the metrics service by altering the jrun.xml file. I am checking to see if we have that file enabled or not. But, my question is could the metrics service be the cause of our server becoming unresponsive? Or, is that message a result of the server already being down? I am not seeing anything else in the logs that suggests some other service or process is the issue.
20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625