Question

How do I identify the error detail

Asked by: Brichsoft

Hello Experts,

I'm getting attached error in Coldfusion Application Log frequently.
Any one has idea about the same?

Did these errors are harmful?

I also don't when these error are occurs.

Please find the attached screen shot for more information.

Please guide me.

Thanks in advance.

  • Error.JPG
    • 105 KB

    Screen shot of coldfusion admin

    Screen shot of coldfusion admin

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Asked On
2009-11-02 at 02:29:31ID24863167
Tags

Adobe Coldfusion 8 Standard edition

Topic

ColdFusion Application Server

Participating Experts
2
Points
175
Comments
16

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Answers

 

by: azadisaryevPosted on 2009-11-02 at 06:26:09ID: 25719523

while having errors logged with blank application name is possible - i have seen runtime errors (i.e. errors in cf tags/cfcs syntax) logged with a blank application name value, even though the application did have a name set - the lack of any details is a bit misterious...

one thing i can think of is that maybe your application catches and suppresses all errors and does custom logging? maybe that custom logging code is not including the error detail in the logs?

another thought: do you have a site-wide error handler set up? does it do any logging? check the code of that template to see if maybe <cflog> tag needs changes to log the app name and error message...

the abundance of errors in the log is a bit alarming - i would not just brush this off even if on the surface your application(s) seem to be running fine...

Azadi

 

by: BrichsoftPosted on 2009-11-02 at 07:13:20ID: 25720056

Hi Azadi,

Thanks for your comment.

we are not using cflog and also we dnt have custom logging.
We are using CFTRY CATCH BLOCK as and when required.


Regards,
Bhavesh

 

by: azadisaryevPosted on 2009-11-02 at 07:25:13ID: 25720187

hmm... ok...

how about site-wide error handler, or missing template handler - do you have those configured in cf administrator? these templates are server-side, so may not even be part of your application...

Azadi

 

by: BrichsoftPosted on 2009-11-02 at 07:38:21ID: 25720319

Nope sir.........

both options are blank....not used yet.

 

by: azadisaryevPosted on 2009-11-02 at 08:32:55ID: 25720840

is your app using any framework or is it plain-vanilla cfml?
how about error handling: sure no logging is done in onError() or in error template(s)?
and what code do you run in <cfcatch> blocks, if any?

is this a prod or dev server? can you try running the app on a different server?

which cf version is this running on, btw, and what's the server os?

this is rather baffling...

Azadi

 

by: BrichsoftPosted on 2009-11-02 at 22:09:03ID: 25726395

Hi,

Sorry for late reply.
Firstly we are not using any framework and also didn't defined any error template(s).

This is production COLDFUSION 8 server on windows server 2003.

 

by: azadisaryevPosted on 2009-11-02 at 23:02:02ID: 25726580

i think i am out of ideas on this... time to bring in some super-heavy artillery!
i will ping some high-flying cf friends about this and see if anyone has encountered this before...

Azadi

 

by: _agx_Posted on 2009-11-02 at 23:42:19ID: 25726726

I don't have much to add, but have you checked all other CF log files as well as any webserver logs? Maybe they might shed some light on this.  Depending on the configuration the CF logs may be in the {CF ROOT}\logs, {CF ROOT}\runtime\logs, etc...

 

by: azadisaryevPosted on 2009-11-03 at 00:17:49ID: 25726881

yes - good call, _agx_!

definitely check the exception.log file - but make sure you open it in a text editor like Notepad and NOT in the log viewer in cf administartor (unless you really enjoy clicking 'next' link a couple thousand times).

once it's opened in notepad, scroll to the end of it (or press ctrl+end) and work your way up from the last logged exception.

each exception in that log starts with something like
"Error","jrpp-3","11/03/09","00:26:51",,"error details here"
followed by cf exception details (like "coldfusion.compiler.InvalidTagNestingException: Context validation error for the cfcatch tag."), then followed by full exception stack trace.

the jrpp-XXX is related to Thread ID you see in the application.log.

check and see if exception.log contains more info.

Azadi

 

by: BrichsoftPosted on 2009-11-03 at 00:19:06ID: 25726889

hey Thanks buddy.

I guess, i got some clue.
i found some information in exceptions.log

I will check it and get back to you.

Thankssssssssss

 

by: _agx_Posted on 2009-11-03 at 00:51:22ID: 25727040

Ahhh.  Well at least line #1 explains why the error details were blank .... because the exception message is actually an empty string ""! ;-)    



 

by: azadisaryevPosted on 2009-11-03 at 01:27:43ID: 25727224

the exception message may be empty, but we now know now your code is throwing a java.lang.NullPointerException in home.cfm page, or in Application.cfm/cfc (or any template included by home.cfm)...

without seeing the code of home.cfm and Application.cfm/cfc (and any other pages included by ho,e.cfm) it's not possible to debug this further - java.lang.NullPointerException is a notorious beast that can happen for so many different reasons that there's no way to say what is causing it in your case without seeing your code.

Azadi


 

by: _agx_Posted on 2009-11-03 at 01:45:41ID: 25727309

> that can happen for so many different reasons

+1

> the exception message may be empty, but we now know now your code is throwing a
> java.lang.NullPointerException ...

Yep, but what I was getting at was that it explains why there was no error description in the app logs.  Because the error _message_ (not type - NullPointerException) was an empty string "".  Just something to remember for the future ;-)

 

by: BrichsoftPosted on 2009-11-17 at 21:14:24ID: 25846736

Hi,

Yet I am not able to resolve the issue as now this issue is come under low priorirty.
And unfortunate I'm busy in other task, so not able to devote the time.

i would like to thanks to all of you....

Thank you so much for ur support.


Moderater can close this issue.

 

by: BrichsoftPosted on 2011-10-10 at 23:25:29ID: 36972777

Hi,

Sorry for late.

Thanks CF-EXPERTS

 

by: BrichsoftPosted on 2011-10-10 at 23:26:13ID: 36946976

Thanks again

20120131-EE-VQP-002

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