Question

IIS admin service hang

Asked by: abd_1980us

Currently we have windows 2003 with SP2, IIS 6.0 is installed on the same server, an application is deployed on IIS, the problem is the following:
IIS on the server sometimes stops responding, when I go to the server, I see the IIS admin servcie is stopped, Right click and then restart it,  it works successfully, I attached the event error messages displayed on the server.
 thanks for your help

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Asked On
2008-06-15 at 23:38:59ID23487245
Tags

Microsoft

,

IIS

,

6.0

Topic

Microsoft IIS Web Server

Participating Experts
1
Points
500
Comments
2

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Answers

 

by: torimarPosted on 2008-06-16 at 03:15:08ID: 21792157

In the past, events like these have been reported to be caused by some Antivirus or Antispam software (check here: http://support.microsoft.com/kb/821749/en-us). Especially Symantec Mail Security for Microsoft Exchange Services have a bad record for this.

So, if possible, deactivate your security software for a short while and see whether the crashes continue. If they don't, contact the vendor's support.

You may also use "IISState" to troubleshoot your IIS 6. Download it here: http://www.iisfaq.com/Default.aspx?tabid=2513
Check this site for instructions: http://www.adopenstatic.com/faq/IISConfigureIISState.aspx

You will most likely find the name of the faulty module right at the beginning of the IISState analysis log.

Good luck.

 

by: abd_1980usPosted on 2008-06-16 at 03:42:35ID: 21792284

Thanks for your response, I will read the document and try it.
 Thanks

20120131-EE-VQP-002

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