Question

IIS6 App Pool issue

Asked by: Stoner79

Hi,

I administer 3 seperate environments of IIS using the same code (different areas of development).  They are all hosted on 2003 SP2 servers and each environment cosists of a DC, SQL Server, 3x IIS Servers.  The App Pools are using a Domain Account which password does not expire.

Infrequently the errors occur in the environments which can stop the site.

Event Type:      Warning
Event Source:      W3SVC
Event Category:      None
Event ID:      1057
Date:            10/12/2008
Time:            13:41:00
User:            N/A
Computer:      Computer1
Description:
The identity of application pool 'AppPool' is invalid, so the World Wide Web Publishing Service can not create a worker process to serve the application pool.  Therefore, the application pool has been disabled.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:      Error
Event Source:      W3SVC
Event Category:      None
Event ID:      1059
Date:            10/12/2008
Time:            13:41:00
User:            N/A
Computer:      Computer1
Description:
A failure was encountered while launching the process serving application pool 'AppPool'. The application pool has been disabled.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:      Failure Audit
Event Source:      Security
Event Category:      Logon/Logoff
Event ID:      537
Date:            05/12/2008
Time:            05:04:45
User:            NT AUTHORITY\SYSTEM
Computer:      Computer1
Description:
Logon Failure:
       Reason:            An error occurred during logon
       User Name:      svcAccount
       Domain:            Domain
       Logon Type:      4
       Logon Process:      Advapi  
       Authentication Package:      Negotiate
       Workstation Name:      Computer1
       Status code:      0xC000005E
       Substatus code:      0x0
       Caller User Name:      Computer1$
       Caller Domain:      Domain
       Caller Logon ID:      (0x0,0x3E7)
       Caller Process ID:      1940
       Transited Services:      -
       Source Network Address:      -
       Source Port:      -


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I've done a fair bit of research in to this and it seems reasonably common and I've tried the following:
Reset Account Password on the DC & IIS - didn't fix the issue
Enabling the domain account in 'Act as Part of OS' - didn't fix the issue
Added Account to IIS_WPG user group - didn't fix the issue

I've read deleting the account and creating another may fix this but I've also been told this is just a bug in IIS6.

Are there any other suggestions on this issue or proof this is a bug as I've not found MS declaring this.

Thanks

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Asked On
2009-02-26 at 08:14:49ID24180532
Topic

Microsoft IIS Web Server

Participating Experts
2
Points
0
Comments
5

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Answers

 

by: crokeefe28Posted on 2009-02-26 at 08:27:27ID: 23746382

First and foremost...in IIS 6 there is no real benefit in running the application pool under a domain service account.  The NETWORK SERVICE or ISR account is just fine and has less of a chance in having permissions to network resources than a domain account.  If you need access to resources in the application, such as a network share, this can be setup in the IDENTITY Element within the web.config and then encrypted so no one can see it.  In IIS 7, this has changed and Application Service accounts are then ultilized.  I would delete and recreate the App Pool using the NETWORK SERVICE account (default in Application Isolation Mode for IIS6)

 

by: Stoner79Posted on 2009-02-26 at 08:44:08ID: 23746591

After a bit more investigation I think I've found the problem.....not sure how I missed it before.

Looks like the severs had hotfixes applied in the domain and then all rebooted at the same time so the DC wasn't up to authenticate the user ID and flagged it as invalid.

I'll get the reboot schedule changed first and if the problem still persists I'll look further at the App Pool as suggested.

 

by: crokeefe28Posted on 2009-02-26 at 08:55:21ID: 23746718

Let us know

 

by: ee_autoPosted on 2009-05-15 at 01:22:35ID: 24393183

Question PAQ'd, 250 points refunded, and stored in the solution database.

20120131-EE-VQP-002

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