Question

McAfee ePO 4.5 and IIS?

Asked by: sf09er

I'm upgrading from ePO 4.0 to 4.5. What McAfee calls "McAfee ePolicy Orchestrator 4.5.0 Server" service is really Apache, AFAICT.

If I stop the WWW Publishing Service (thereby taking Outlook Web Access offline), I can start the ePO service and my VirusScan clients will communicate with the server (McAfee functions normally). But it is not acceptable for my users not to be able to access OWA. So, I stop the ePO services, reset IIS, and OWA works again, but no ePO.

I would imagine that if I could change the ports that ePO uses to communicate with the agents, I could run both IIS and ePO on the same server without conflict. But this is not easily configurable, and McAfee support has been less forthcoming than I would like.

Anyone know how to make ePO and IIS play nicely together?

Thanks.

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-08-25 at 15:25:08ID24681613
Tags

McAfee ePO IIS OWA port

Topics

Microsoft IIS Web Server

,

McAfee Anti-Virus Software

Participating Experts
1
Points
0
Comments
7

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Need help with McAfee ePO and AntiVirus Deployment
    We just bought the McAfee Antivirus solution to replace our Symanted Enterprise edition. McAfee ePO is absolutely frustrating me. Tech support seems pretty useless as they just refer me to the 200 page documentation, which also seems pretty useless. I need some help with s...
  2. Thoughts on McAfee ePO 4.0?
    Hi All We are currently using McAfee ePO 3.6.1 with VirusScan 8.5 clients.....we are considering migrating to ePO 4.0 and I'll shortly be installing it on a test server. Was wondering what people's thoughts were on this new version of ePO - any disadvantages? What are the r...
  3. McAfee ePO questions
    Hi I have a few McAfee (ePO 3.6, VirusScan 8.5i) questions that I was hoping someone could help me with; Let's say I have the following scenario; 3 sites, one of which is HQ. The ePO Server is in HQ on 192.168.1.1 The other two sites also have McAfee Package servers on 19...
  4. McAfee EPO ans Virusscan 8.5 - monitoring SQL Servers
    Hi We have installed EPO to push out Virusscan 8.5, i am looking for best practices when installing on SQL 2000 and 2005 servers, .i what to exclude etc., i pushed it out to a server that runs our HP Systems Insight Manager software and Database and it stopped us logging on ...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: younghvPosted on 2009-08-25 at 15:33:54ID: 25182959

I was always fortunate enough to have a separate server set aside for all of my security applications and IIS was something that was always disabled.
Is there any way for you to re-arrange the applications on your servers to allow that?
(Not what you asked, I know).
:)

 

by: sf09erPosted on 2009-08-26 at 10:16:10ID: 25189982

That might be an acceptable workaround if I were operating in a multiple-server environment. :)

 

by: younghvPosted on 2009-08-26 at 14:33:38ID: 25192488

Well, there is that!
:)

Standby to hear something from 'legalsrl' - he is a full-time partner with a company that does nothing but McAfee deployments & service.

 

by: younghvPosted on 2009-08-26 at 14:35:28ID: 25192507

btw - I have nothing further to add, so please click on the "Request Attention" link in your original post and ask the Moderators to send out an 'Expert Alert'.
Doing so will notify the higher ranking Experts in both these Zones that you need extra attention.

I would also ask them to add "Server Antivirus" and "Enterprise Antivirus" Zones.

 

by: sf09erPosted on 2009-08-26 at 14:43:13ID: 25192577

younghv, will do when I have a chance later or tomorrow. Thank you for your input! :)

For the benefit of those interested in McAfee's doc on changing ports in ePO 4:
https://kc.mcafee.com/corporate/index?page=content&id=KB51559

 

by: sf09erPosted on 2009-08-27 at 09:29:42ID: 25200060

I was able to resolve this issue not by changing ports, but by commenting-out the LISTEN line for port 443 in httpd.conf (~\Program Files\McAfee\ePolicy Orchestrator\Apache2\conf).

There is an option within ePO to disable the "agent-to-server communication secure port" (443) (Configuration > Server Settings > Ports), but evidently this doesn't *actually* disable it.

I hope this helps someone else.

 

by: younghvPosted on 2009-08-27 at 09:43:19ID: 25200215

sf09er,
Congratulations!
You just earned your first "Answer" on EE.
Since you have posted the actual solution, just click on the "Accept As Solution" link down in the bottom right corner of your last comment.
That will start the 4-day 'auto-close' process (to allow any Expert comments/complaints) and then your solution will be stored in the EE database of good answers.

Way to go.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...