Question

IIS Default Website, CompanyWeb and Firewall on Port 80

Asked by: Andy_1205

Hi,

I am having problems with my SBS2003 server since doing a reboot recently. The problem is that the Default website will not load, and just produces the following error message: "The process cannot access the file because it is being used by another process."

I have run netstat -ano at the command prompt and checked for what is currently using port 80, and it shows that 'wspsrv.exe' is currently listeneing to that port, and I have found out that 'wspsrv' is actually the ISA 2004 firewall.

I'm not very knowledgeable about ISA/SBS so i do not know what should be bound to what. This means that i do not know if the Firewall should be bound to 80, or if it should be the default website on 80 or even company web on 80, or even yet it they are all fine running on port 80, though i would guess not.

Can anyone guide me through getting my two sites back up again?

From what i understand i may have to reinstall sharepoint in order to move that from port 80 to somewhere else?, which is fine providing i can keep the data and relink it to the new installation  (which i will need guidance with)

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Asked On
2009-09-28 at 05:09:04ID24766513
Tags

IIS

,

CompanyWeb

,

Firewall

Topic

Microsoft IIS Web Server

Participating Experts
2
Points
0
Comments
11

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Answers

 

by: aamodtPosted on 2009-09-28 at 05:48:32ID: 25438845

there is a standard that ISA are useing both 8080 and 80 to use some kind of webproxy managment stuff. on the ISA console can you press properites and look at "Outgoing web requests" there it should stand 80 on the TCP field. . try changing this and restart the sercvic.

Regards aamodt

 

by: Andy_1205Posted on 2009-09-28 at 05:56:33ID: 25438899

Thanks for your response, however, i dont entirely follow what you mean.

I do not have a properties button so where do i click 'properties' in ISA Console?

I have the ISA 2004 console, but i cannot find anything related to "Outgoing Web Requests"

 

by: aamodtPosted on 2009-09-28 at 06:13:36ID: 25439005

Hm, so you are accessing this like the picutre under here ? Chould might be abit diffrent, im not working with 2004 version now myself so hard to look for the right option.


Regards Aamodt

 

by: Andy_1205Posted on 2009-09-28 at 06:43:17ID: 25439248

unfortunately i am on ISA 2004 and it looks completely different to this.

It looks like you are editing the port for the SBS web listeners, is this the case?

My Web listener is set to Enable HTTP on Port 80 and SSL on 443; also i have a companyweb listener which is only set to Enable SSL on port 444, no HTTP is configured.

 

by: Andy_1205Posted on 2009-09-28 at 08:59:23ID: 25440446

So after trawling the web, i have tried various suggestions for this and none of them work.

The problems i am getting, do create the following in Event Viewer, however they dont help me solve the issue.

Event ID 1004 Source W3SVC
Event ID 15005 Source HTTP

Ive checked all over the net for an sanswer to my specific issue, and whilst i believe they are correct in principle, i cannot apply any of the fixes suggested.

http://support.microsoft.com/kb/890015 - outlines the basic fix, to which, "Another process is using port 80 or port 443 on the computer that is running IIS. By default, IIS uses port 80 as the default TCP port and port 443 for Secure Sockets Layer (SSL)." is the issue im having.

The problem with that is that ISA2004 is using port 80 for the Firewall according to the PID stated in Netstat -ano, and i cannot 'disable' this process.

Does anyone know how i can prevent ISA 2004 from grabbing port 80 & 443, or should i change the Default Website in IIS 6.0 from using these ports?

 

by: aamodtPosted on 2009-09-28 at 09:04:00ID: 25440477

heh, well its about that i was saying. dont know how to remove this on ISA either then on that version that i showed over.

Hope some other person  can help.

 

by: keith_alabasterPosted on 2009-09-28 at 10:39:53ID: 25441380

the diagram linked to above is for ISA2000, not 2004.
no, you cannot unbind ISA from using those ports although generally ISA would be listening for 80 and 443 on the external nic ip only. On the internal nic ip ISA would be listening on port 8080 generally as that is the default web proxy port.

In IIS, make sure the default web site is set to listen only on the internal IP - as I recall the default is to listen on all addresses.

 

by: Andy_1205Posted on 2009-09-29 at 05:05:24ID: 25447948

I've looked over ISA and it seems that the External NIC cannot be altered, so i assume its set to 80 & 443; the Internal NIC is set to enable Web Proxy Clients and port 8080 only (no SSL).

My SBS Web Listener is set to the following:
Networks: External, Internal
Port(HTTP): 80
Port(HTTPS): 443
Authentication Methods: Integrated
Always Authenticate: No

IIS on the other hand is set to:
Default Web Site:
State: Stopped
IP Address: *Internal NIC IP*
Port: 80
SSL: 443

CompanyWeb:
State: Stopped
IP Address: *Internal NIC IP*
Port: 8080
SSL: 444


Do these settings seem right?

 

by: keith_alabasterPosted on 2009-09-29 at 10:05:01ID: 25451091

Companyweb should not be on 8080 as the ISA web Proxy service uses that.
On my own test SBS server I have

default web site - 443         - All Unassigned
Sharepoint Administration - 6358 - All Unassigned
Companyweb    - 80 & 444 - internal Ip address only

 

by: Andy_1205Posted on 2009-09-30 at 08:41:14ID: 25460046

In the end i was forced to shell out £200 to microsoft to get this fixed as my director was breathing down my neck, and none of our sales people could work (they claim).

Turns out that the Microsoft Firewall Client was installed and it was blocking all ports on the server. Then to top it all off, the ISA server rules were all corrupted, so we had to run the IAECW again...

Only took them 3 hours on the phone...ir.Sorry, no answer was supplied so i can't give any points, unless you feel that is unfair...

 

by: keith_alabasterPosted on 2009-09-30 at 08:52:36ID: 25460179

Points are for us to mock each other with - nothing else. The important bit is that you are working again. Never heard of anyone putting the ISA Firewall client app on the server before - that's a new one lol

Keith :)

20120131-EE-VQP-002

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