Question

Custom 404 Page

Asked by: TheAussie2

Hi,
how hard can this be?
I have virtual servers, PHP, MySQL all running nicely so I thought Id creat a custom 404 page.
 dev server is called test
Http://test/index.shtml      works fine!
create  a simple "notfound.html"  page in root
basic .htacces  in root, one line

ErrorDocument 404 /notfound.html     ----- ( tried notfound.html, ./notfound.html, http://test/notfoind html as well)

So in root "test" all three files live, but I still get the standard "File Not Found" error page from Firefox and IE. Is this rocket science?

thk in advance
Aussie

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2006-04-06 at 19:05:12ID21805044
Tags

404

,

custom

,

page

Topic

Web Servers

Participating Experts
5
Points
200
Comments
20

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. how do I go from cgi program to predefined ErrorDocument?
    Hey all, I have a little site with some static content, some cgi scripts, and some custom ErrorDocuments (404, 500, etc) written with server-side includes. The ErrorDocument thing works fine for pages that don't exist, or when there is an error that is not caught and caus...
  2. ErrorDocument question
    I have a .htaccess file in the root directory of my web server. It contains an ErrorDocument line that handles 404 errors with a custom script. This works great except I have one directory that I don't want to use the custom 404 handler - I want it to show the default 404 err...
  3. server wide ErrorDocument with virtual hosts
    hey there, In my apache config file I have this as the default directory: <Directory "d:/www"> Options FollowSymLinks +ExecCGI AllowOverride None AddHandler cgi-script .pl ScriptInterpreterSource registry Order deny,allow Allow from all ...
  4. htaccess custom 404 ErrorDocument relative to direcory …
    Dear experts, I am creating an custom error document for one of our clients. We have a local development server http://localdev/websites/clientsname and offcourse the online website http://clientsname.com/ I wanted to create a htaccess file which could be synchronized betw...
  5. htaccess ErrorDocument not working with php scripts
    When I try to use ErrorDocument 404 /error.php in .htaccess, nothing comes up on an error, it's just blank. But when I use ErrorDocument 404 /error.htm it is fine. So for some reason PHP scripts are not working with the ErrorDocument directive. Does anyone know why this coul...
  6. Apache errordocument redirect 403 to default 404 error
    I have the following Apache lockdown directives in place: <Location /> AllowOverride None Order deny, allow Deny from all </Location> <Location /ourapp> allow from all </Location> Our application is accessible/works fine (in the above exampl...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: Abs_jaipurPosted on 2006-04-06 at 19:57:53ID: 16397555

Hi,

If you are using the IE then use the following configure to see actual error not friendly error.
   Internet explorer > Tool >Internet Options > Advanced > Turn off Show friendly HTTP error

 

by: Abs_jaipurPosted on 2006-04-06 at 20:00:15ID: 16397567

What exactly does the error log say?  What do the relevant section of
your .htaccess file say?

If it is a *db* file, as opposed to a text file, you may have
compiled Apache using a different *db* library than your old
server.

 

by: Abs_jaipurPosted on 2006-04-06 at 20:02:12ID: 16397578

ErrorDocument 404 /no-such-file.html

...then, when someone tries to access a non-existant file in that directory,
the "no-such-file.html" page will be displayed instead of the generic 404
error page.

Details on the Apache implementation are at:

  http://www.apache.org/docs/mod/core.html#errordocument

 

by: TheAussie2Posted on 2006-04-06 at 21:25:15ID: 16397837

Hi,
the error log is simply saying the file does not exist.... well I Know that much :)

[Fri Apr 07 13:53:51 2006] [notice] Parent: Created child process 3388
[Fri Apr 07 13:53:52 2006] [notice] Child 3388: Child process is running
[Fri Apr 07 13:53:52 2006] [notice] Child 3388: Acquired the start mutex.
[Fri Apr 07 13:53:52 2006] [notice] Child 3388: Starting 250 worker threads.
[Fri Apr 07 13:54:09 2006] [error] [client 127.0.0.1] File does not exist: D:/WEBS/test/dummyname.html

It appears I have the syntax correct. Perhaps .htaccess is not being read at all? I put AllowOverrride All in the file as a test. No luck.

Aussie

 

by: TheAussie2Posted on 2006-04-06 at 21:33:31ID: 16397868

FYI Here are the entries in httpd.conf

<Directory "D:/WEBS">
    Options Indexes FollowSymLinks +Includes
    AllowOverride None
    Order allow,deny
    Allow from all
    AddOutputFilter INCLUDES;DEFLATE shtml
</Directory>
#
#
#

<VirtualHost *:80>
    ServerAdmin webmaster@ifg.com
    DocumentRoot D:/WEBS/test
    ServerName test
   #ErrorLog logs/dummy-host.example.com-error_log
   #CustomLog logs/dummy-host.example.com-access_log common
</VirtualHost>

 

by: ahoffmannPosted on 2006-04-07 at 05:35:32ID: 16399784

> ErrorDocument 404 /notfound.html

and the file can be found in D:/WEBS/test/notfound.html ?

 

by: TheAussie2Posted on 2006-04-07 at 21:24:25ID: 16406019

yes it can...
notfound.html
.htaccess
index.html
all in root (D:\WEBS\test)

access the server as normal (index.html) and type in a crap URL :(

Aussie

 

by: ahoffmannPosted on 2006-04-08 at 00:50:29ID: 16406352

> standard "File Not Found" error page from Firefox and IE.
what's the size of your notfound.html?
try to fill in text, let's say 500 bytes or so ...

 

by: TheAussie2Posted on 2006-04-08 at 02:20:23ID: 16406533

Here it is.....

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">

<html>
<head>
      <title></title>
</head>

<body>
Sorry, no can do


</body>
</html>

 

by: ahoffmannPosted on 2006-04-08 at 07:19:45ID: 16407273

please fill in more and try again

 

by: periwinklePosted on 2006-04-08 at 10:14:43ID: 16408009

If the httpd.conf file has AllowOverride None, then the .htaccess file is being ignored.  You need to allow overrides in the httpd.conf.

 

by: sleep_furiouslyPosted on 2006-04-09 at 13:39:18ID: 16412883

When you say "I put AllowOverrride All in the file as a test. No luck." do you mean you put it in the .htaccess file or the httpd.conf file?  (Needs to go in a <Directory> section in httpd.conf)

BTW, if you don't want to allow all overrides, in particular, for ErrorDocument the override needed is FileInfo.

 

by: TheAussie2Posted on 2006-04-09 at 19:22:59ID: 16414090

ok troops......
notfound.html now reads
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html>
<head>
      <title>File not Found</title>
</head>
<body>
<h2>
Sorry, no can do
</h2>
<h3>The page you are seeking has been moved <A href="Somewhere.com">Here</a>
</h3>
</body>
</html>

.htaccess
AllowOverride All
ErrorDocument 404  /notfound.html

httpd.conf
<Directory "D:/WEBS/test">
    Options Indexes FollowSymLinks +Includes
    AllowOverride None
    Order allow,deny
    Allow from all
    AddOutputFilter INCLUDES;DEFLATE shtml
</Directory>

If I change the httpd to AllowOverride All, I get
"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request"

Perhaps it IS rocket science after all.

Aussie

 

by: ahoffmannPosted on 2006-04-10 at 00:14:05ID: 16415001

>     AllowOverride None
is invalid in .htaccess, remove it
is wrong in httpd.conf, use
      AllowOverride All
(then if you get it wortking change All to what is sufficient for you)

 

by: TheAussie2Posted on 2006-04-10 at 02:27:58ID: 16415591

Thank you for that!!..

hmmm..... I perhaps should have split the points with sleep_furiously, sorry.

Aussie

 

by: TheAussie2Posted on 2006-04-10 at 05:04:16ID: 16416427

bugger.... I seem to have stuffed that up. Thought I entered 100pts for you and 100 for sleep *grrrrrrrrrrr*

Aussie

 

by: periwinklePosted on 2006-04-10 at 06:05:40ID: 16416832

LOL, I had actually stated it first (but apparently not in a way that made it clear).  The good part is that you got it all fixed - congrats!

 

by: techpointePosted on 2007-12-19 at 10:56:14ID: 20501832

Your custom 404 error messege needs to be more than 512 bytes in length.  
Hint:  Use spaces.

M

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...