Question

Plesk 8.3 for Windows - Remove domains from unsuccessfull restore

Asked by: Ederwainer

Hi,

I'm backing up dozens of domains from a virtual dedicated server to a dedicated server, both running Plesk for windows 8.3 and I came across a problem with three domains.

After I run the application Plesk Restore I get an error message saying that:

Unable to perform action 'Reconfigure FTP services for restored domains'
Unable to perform action 'Reconfigure Web services for restored domains'

On Plesk the domains appeared as restored, however, when I look into vhosts the folder for the domain is not there, so I try to delete the domain from Plesk and I get the following error:

Error: Unable to remove domains: Problems occured while removing domains: Unable to remove hosting: Unable to delete logrotate config: logrot_mng failed: Execute websrvmng --update-log-rotation "--vhost-name=artecharapongas.com.br" failed: Unable to lookup SID for name artech: (1332) No mapping between account names and security IDs was done.

If I can remove these domains to restore them back again it shall be fine.

Any help will be greatly appreciated

Thanks!

Eder Wainer

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Asked On
2008-12-11 at 04:50:03ID23975832
Tags

Plesk 8.3 for Windows

,

delete domain

Topic

Web Servers

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Answers

 

by: orkinoksPosted on 2008-12-12 at 05:53:19ID: 23157109

Hi;
it looks like your restore software did not create the necessary files.
You must check several things and delete all the created components manually as I think that you can not restore the domain with any tools like websrvmng.

1) Is there a IIS site named in your domain? If so delete it.
2) Are there dns records for the domain in bind server.You may google for how to check the bind records.
3) Is there a mail domain created in mailenable?If so delete it.
4) Lastly, delete domain from psa database under domains table, search for the name of your domain in whole table by a mysql client program, delete all the records regarding your domain.You must sarch all the domain names + the domain id's.

 

by: orkinoksPosted on 2008-12-12 at 05:54:42ID: 23157118

Afterwards, take a clean a backup of the domain again from your old server and try restoring again.You may write the errors if you get any.

good luck.

 

by: EderwainerPosted on 2008-12-16 at 13:12:25ID: 23188240

Hi Orkinoks,

Thanks for your help. Im a total newbie to going into such details.
I looked up IIS and the three domains gone bad are not there
As for checking bind server, I could not find any precise instruction on how to do so.
MailEnable is not used on this server as all mailboxes are configured in a separate server.

If you have the time, further instructions might help as I was able to successfully migrate almost 100 websites without a problem.

However, three domains presented problems due to their database being smaller than the MODEL database. Now I need to remove them to bring them over without the database and I can delete them.

I really appreciate your help.

Thanks

Eder

 

by: orkinoksPosted on 2008-12-30 at 23:46:13ID: 23268528

Log in to your server.
click Start ->Run
Write cmd and hit enter.
Commands as follow :

cd %plesk_bin%
websrvmng --reconfigure-vhost --vhost-name=domainname.com
DNSMng.exe" update *

These commands will create the necessary records for your missing domains.run the first command for three of your domains with problem then run the second command.you shuld be fine.

 

by: EderwainerPosted on 2009-04-03 at 14:35:54ID: 24064534

Hi,

Its been a long time since I last posted.
I tried the commands above but I get an error message when running it:

This is how I did it:
websrvmng --reconfigure-vhost --vhost-name=autonortearapongas.com.br

This is the error I get
Unable to lookup ID for name autonorte (this is the domain name):(1332) No mapping between account names and security IDs were done

Am I missing something?

Also, when I ran the third command: DNSMng.exe" update *
I got an error, so I concluded that maybe it should have been DNSMng.exe  update *
and I hit enter and it seemd to run, however I try to restore these three domains (domain only, no db) from a plesk backup and it says there were warnings during the process

Thanks

Eder

 

by: EderwainerPosted on 2009-04-06 at 04:05:25ID: 24076020

Hello,

From what I have read I'm supposed to log into Plesk database and remove those records manually.
The folders for the buggy domains are not present in the vhosts folder.

How do I safely log into Plesk database to delete those records?

Thanks

Eder

 

by: EderwainerPosted on 2009-04-24 at 06:56:54ID: 24225192

I have found out that Plesk database is mdb. So I found it, opened it and remove some of the records that were partially created. Then I was able to restore the accounts back again.

Thanks everybody for the support.

20120131-EE-VQP-002

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