Question

IIS Webserver - ASP Access Denied Error

Asked by: ottobock

Hi again,

We had a worm ravage our corporate network yesterday, which prompted the check and installation of all Windows Updates. Our internet webserver needed a ton of updates (75+), and I skipped .NET and similar updates for fear of this exact problem (below).

After reboot, the websites are all down.
------ERRORS-------
The error in IE is: Server Application Unavailable
- The web application you are attempting to access on this web server is currently unavailable.  Please hit the "Refresh" button in your web browser to retry your request. Administrator Note: An error message detailing the cause of this specific request failure can be found in the application event log of the web server. Please review this log entry to discover what caused this error to occur.

The error in the logs is: Event ID: 1088 - ASP.NET 2.0.50727.0
- Failed to execute request because the App-Domain could not be created. Error: 0x80070005 Access is denied.

And the LogFiles report error 304: 2007-09-18 19:50:59 W3SVC115076758 10.1.1.5 GET /images/spacer.gif - 80 - 70.59.66.165 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.0;+SLCC1;+.NET+CLR+2.0.50727;+Media+Center+PC+5.0;+.NET+CLR+3.0.04506;+InfoPath.2;+.NET+CLR+1.1.4322) 304 0 0
----------------------
I see this error in a variety of forums, and I believe it is permissions-based as all of them say, but I can't fix it! I've tried adding IIS_WPG, ASPNET, and NETWORK SERVICE users/groups to everything I could think of to no avail. I also tried rerunning the ASP reinstaller from another EE post.

Any ideas would be great - this is a big outage, and I hate to have it down for too long.
Thanks for your time!

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Asked On
2009-03-10 at 05:37:40ID24215717
Tags

0x80070005

,

Microsoft IIS 6.0

,

Windows 2003

,

Access Denied

Topics

Web Servers

,

Microsoft IIS Web Server

,

Programming for ASP.NET

Participating Experts
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Answers

 

by: 60MXGPosted on 2009-03-10 at 08:58:42ID: 23848154

Do you have the list of the patches you put on the server?  I think one of the patches might cause this permission issue.  What I would do is remove all the patches recently installed then reboot the server and see if the server is working or not.  

If the server is working that meant the latested 75+ patches you installed must caused this error.  It is better that you install 5 patches at a time and  then test server to narrow down the patches that caused the problem.  For an example, you installed patches from 1 to 5 and the server is working and you installed patches from 6 to 10 and then the server is not working, therefore you can determine that patches 6 to 10 might be the cause of this outage.

I had similar experience like this before althought it was not the same issue.   I found  out later that one of the patches was causing my server to go down by using the method I provided above.  

 

by: ottobockPosted on 2009-03-10 at 10:08:44ID: 23848981

Hi 60MXG, thanks for your comment.

Because of the virus outbreak we've had, (not to mention the time to uninstall a few updates, restart, uninstall, restart ...) I was really hoping to keep the critical updates installed - though I know what you are saying, and have considered this many-many times. I have another update however, hopefully an ASP/IIS guru can make sense of it.
--------------
I found that the sites will work if I open the Application Pool properties, and adjust the "Application pool identity" = Local System.

(Local Service, IWAM_pcname, or NETWORK SERVICE will not work)
--------------
By the look of the notice after making this change, I do not like keeping this setting, and would rather find the folder/files/service/misc that need the correct permission. I also still see the access denied error in the Application Error Log - so I think this is only a dangerous workaround.

 

by: ottobockPosted on 2009-03-11 at 13:08:46ID: 23861777

So maybe this question would be easier to answer.

Since I have granted the Applications Pools identity = "Local System" what kind of security holes does this create? Our sites are not really prone to attacks (i.e. no customer database or purchasing), so should I worry about this change?

I still wish I could find the exact file ASP is attempting to access...

 

by: ottobockPosted on 2009-04-02 at 07:53:57ID: 24050487

I don't think I'm going to get much more help on this one.

Initial solution found as AppPool Identity, I only wish I knew the risks of keeping the Identity = Local System.

Thanks!

20120131-EE-VQP-002

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