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8.0

Perldesk issues running on IIS

Asked by pHOdAT in Web Servers, Perl Programming Language, Microsoft IIS Web Server

Tags: Perldesk Perl Log4Perl

Every day or 2 my perldesk installation gets an error message as follows:

'Sorry, we cannot complete your request..

Please review the following message returned by the help desk:
Can't locate Log/Log4perl/Config/BaseConfigurator.pm in @INC (@INC contains: C:\Inetpub\perldesk\cgi-bin\extlib56 C:\Inetpub\perldesk\cgi-bin\extlib C:\Inetpub\perldesk\cgi-bin\lib C:/Inetpub/perldesk/cgi-bin C:/Perl/lib C:/Perl/site/lib .) at C:\Inetpub\perldesk\cgi-bin\extlib/Log/Log4perl/Config/PropertyConfigurator.pm line 2. BEGIN failed--compilation aborted at C:\Inetpub\perldesk\cgi-bin\extlib/Log/Log4perl/Config/PropertyConfigurator.pm line 2. Compilation failed in require at C:\Inetpub\perldesk\cgi-bin\extlib/Log/Log4perl/Config.pm line 11. BEGIN failed--compilation aborted at C:\Inetpub\perldesk\cgi-bin\extlib/Log/Log4perl/Config.pm line 11. Compilation failed in require at C:\Inetpub\perldesk\cgi-bin\extlib/Log/Log4perl/Appender.pm line 10. BEGIN failed--compilation aborted at C:\Inetpub\perldesk\cgi-bin\extlib/Log/Log4perl/Appender.pm line 10. Compilation failed in require at C:\Inetpub\perldesk\cgi-bin\extlib/Log/Log4perl/Logger.pm line 12. BEGIN failed--compilation aborted at C:\Inetpub\perldesk\cgi-bin\extlib/Log/Log4perl/Logger.pm line 12. Compilation failed in require at C:\Inetpub\perldesk\cgi-bin\extlib/Log/Log4perl.pm line 12. BEGIN failed--compilation aborted at C:\Inetpub\perldesk\cgi-bin\extlib/Log/Log4perl.pm line 12. Compilation failed in require at C:\Inetpub\perldesk\cgi-bin\lib/PerlDesk/Logger.pm line 16. BEGIN failed--compilation aborted at C:\Inetpub\perldesk\cgi-bin\lib/PerlDesk/Logger.pm line 16. Compilation failed in require at C:\Inetpub\perldesk\cgi-bin\lib/PerlDesk/App/Admin.pm line 30. BEGIN failed--compilation aborted at C:\Inetpub\perldesk\cgi-bin\lib/PerlDesk/App/Admin.pm line 30. Compilation failed in require at C:\Inetpub\perldesk\cgi-bin\admin.cgi line 70."



After I reset IIS it works normally for another day or 2. Anyone have any thoughts as to why this is occuring? I am running Active State 5.6 on a windows 2000 advanced server running all the latest updates. Perldesk version is 4.22.
[+][-]08/05/09 07:08 PM, ID: 25029572Accepted Solution

Your question has an Asker Certified™ answer! pHOdAT verified that this solution worked for them--which means it will likely work for you, too. Click to view the solution free for 30-days now.

About this solution

Zones: Web Servers, Perl Programming Language, Microsoft IIS Web Server
Tags: Perldesk Perl Log4Perl
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Solution Provided By: pHOdAT
Participating Experts: 1
Solution Grade: A
 
[+][-]06/16/09 06:28 AM, ID: 24637712Expert Comment

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