Currently I am assisting in troubleshooting a Server running windows 2003, with Veritas Backup Exec version 10.0.5.20.0. I am still in the process of getting more information but this is all I have at the moment.
The tape drive from what I can see is a Compaq 3 AIT 100. With the firmware 7.0D, drive type AIT 64K.
To give some past history on the trouble shooting that has already been done:
Known good tape drives hot swappable drives will not perform backups in this server which happens to be a Domain Controller.
From the application event logs the id's shown are 34113,33152,58053,34114,58
061.
I will post the event error messages in the following order.
Event ID 34113:
" Event Type: Error
Event Source: Backup Exec
Event Category: None
Event ID: 34113
Date: 1/5/2008
Time: 9:48:13 AM
User: N/A
Computer:
Description:
The description for Event ID ( 34113 ) in Source ( Backup Exec ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Backup Exec Alert: Job Failed
(Server: "") (Job: "Erase Drive 00015") Erase Drive 00015 -- The job failed with the following error: The request could not be performed because of an I/O device error. "
Event ID: 33152
" Event Type: Error
Event Source: Backup Exec
Event Category: (1)
Event ID: 33152
Date: 1/5/2008
Time: 9:48:10 AM
User: N/A
Computer:
Description:
The description for Event ID ( 33152 ) in Source ( Backup Exec ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Adamm Mover Error: Unload Status Failure!, Error = ERROR_IO_DEVICE, Drive = "COMPAQ 3", {77819565-BB8B-4510-91F1-3
E332C006D0
C}, Media = "", {00000000-0000-0000-0000-0
0000000000
0}, Read Mode: SingleBlock(0), ScsiPass(0), Write Mode: SingleBlock(1), ScsiPass(1). "
Event ID: 58053:
" Event Type: Error
Event Source: Backup Exec
Event Category: None
Event ID: 58053
Date: 1/5/2008
Time: 9:48:10 AM
User: N/A
Computer:
Description:
The description for Event ID ( 58053 ) in Source ( Backup Exec ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Backup Exec Alert: Device Error
(Server: "") (Job: "Erase Drive 00015") The request could not be performed because of an I/O device error. "
Event ID: 34114
" Event Type: Error
Event Source: Backup Exec
Event Category: None
Event ID: 34114
Date: 1/5/2008
Time: 9:48:00 AM
User: N/A
Computer:
Description:
The description for Event ID ( 34114 ) in Source ( Backup Exec ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Backup Exec Alert: Job Cancellation
(Server: "") (Job: "Backup 00070") The job was canceled by user \SCALLAGH.. "
Event ID: 58061
" Event Type: Information
Event Source: Backup Exec
Event Category: None
Event ID: 58061
Date: 1/5/2008
Time: 9:47:59 AM
User: N/A
Computer:
Description:
The description for Event ID ( 58061 ) in Source ( Backup Exec ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Backup Exec Alert: Media Insert
(Server: "") (Job: "Backup 00070") Please insert overwritable media into the drive.
Overwritable media includes scratch, blank, and recyclable media. Please note that depending on the current Media Overwrite Protection setting, imported and allocated media may be overwritable as well. Consult the online help for more information on overwritable media.
Respond Yes to acknowledge.
Respond No to retry the operation.
Respond Cancel to cancel the operation.. "
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