I recently upgraded to Backup Exec version 12 (from version 11d).
I did not have any problem trying to install the agent remotely to the exchange server.
I try to make a backup of the mailboxes information store public folders
But when the back-up or test is running the agent stops on the exchange server. The backup log reports Error: e000fe30, the job failed with the following error: A communications failure has occurred.
In the Exchange server event log under system I get an event ID 7034 : The Backup Exec Remote Agent for Windows Systems service terminated unexpectedly.
The event viewer of the exchange server says:
"Event ID 1000, Category (100).
Faulting application beremote.exe, version 12.0.2364.0, faulting module MAPIProv.dll, version 12.0.1364.0, fault address 0x0000a485
Both back-up and Exchange server are running Windows 2003 + SP2 Server.
I installed all the backup exec updates and hotfixes and also SP1
I also tried to reinstall the remote agent many times but no success
And I tried to make a fresh back-up job but that don't work either
Can anybody help?
Start Free Trial