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02.11.2008 at 03:43PM PST, ID: 23154766
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7.6

Arcserve 6.6 E3801 - Invalid session header signature when trying to restore tape with multiple sessions

Asked by jrickercha in Backup & Restore Software, Windows NT Operating System, Removable Backup Media

Tags: , , ,

After backing up our data daily for years fat dumb and happy, we recently had a need to actually restore a few files. When looking at the log file the backup (with verify) runs with just a few explainable file access errors, reports "incomplete" but otherwise looks ok. When trying to restore from the restore wizard, if the file I want to restore lives on the first session, it will restore the file just fine. If the file is on any other session the E3801 error pops up reporting a session ID of 00000000 or dddddddd or similar bad data. Tried another drive, tapes are new, even tried the full erase and reformat. Same results.
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[+][-]02.12.2008 at 05:00AM PST, ID: 20874318

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[+][-]02.12.2008 at 05:02AM PST, ID: 20874336

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[+][-]02.12.2008 at 12:58PM PST, ID: 20878906

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[+][-]02.13.2008 at 01:58AM PST, ID: 20882929

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[+][-]02.13.2008 at 08:42AM PST, ID: 20885715

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[+][-]02.19.2008 at 03:40PM PST, ID: 20933724

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[+][-]02.20.2008 at 04:24AM PST, ID: 20937074

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[+][-]02.20.2008 at 07:22AM PST, ID: 20938589

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[+][-]03.26.2008 at 04:38PM PDT, ID: 21217520

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About this solution

Zones: Backup & Restore Software, Windows NT Operating System, Removable Backup Media
Tags: computer asosiates, arcserve, 6.6, NT 4.0
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Solution Provided By: jrickercha
Participating Experts: 2
Solution Grade: A
 
 
 
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