Is the diagnostic utility part of the OS installation, or do I need to get it from another source?
Main Topics
Browse All TopicsI'm repeatedly receiving the following error in my Event Viewer:
The device, \Device\Harddisk0\D, has a bad block.
Event ID: 7
I have hundreds of these events in my event viewer. Please provide some suggestions as well as links to diagnostic tools etc. Its a Dell box running XP Professional.
Thanks in advance.
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
The utility you want is CHKDSK - back up your data first.
Chkdisk will do its best to dignise the error. If you run it with the /f option it will attempt to fix it. If its just a soft error an isolated problem you might be ok for a while but don't count on it.
Run chkdisk periodically and keep an eye on the number of bad sectors. If its a low number and stable (ideally 0) then the disk may be ok. if the number of bad sector starts increasing then you disk is departing this life.
The disk may of course just suddenly fail - so back it up now before its too late
Back up your documents to a usb flash, usb disk, cd/dvd or network share. You can do this by just copying the files. To keep all of your setting/favourites etc use the FSTW
see http://www.microsoft.com/w
and http://www.microsoft.com/t
I would use the Manufacturer's diagnostic utility for the Hard Drive instead of a chkdsk. If you run teh diagnostic from the mfgr, you might be able to get the error codes needed for an RMA return, if it could be a possible warranty issue.
Also, I believe on the Dell, hit F12 at bootup, and select Diagnostics. You should be able to utilize that for the needed error codes that Dell Support will require.
Dell also has some free diagnostics at their web site (www.dell.com).
You can log in and create an account, then use their on-line apps to examine all the devices on your computer.
You will need the 'Service Tag' number from a lable somewhere on your Dell.
Vic
Business Accounts
Answer for Membership
by: johnb6767Posted on 2007-02-27 at 12:02:54ID: 18619899
I would first, and foermost get any important data off of the HDD. Then run the MFGR. diagnostic utility. Basically, looks like your HDD is crasshing....