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03.25.2008 at 05:58AM PDT, ID: 23266769
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7.6

Problem Installing printer driver

Asked by Methodman85 in Drivers, Printers, Windows 2000 Server

Tags: , , ,

I'm having problems installing and using a shared printer on this Windows 2000 Server Machine.
When I try and add a printer listed in our directory Add Printer | Network Printer | Find a printer in the Directory | When I try to select a printer I get the following message.
"Could not connect to the printer. You either entered a printer name that was incorrect or the specified printer is no longer connected to the server. Click help for more information."

When I try and connect to just a user's shared printer that's not on our printer server the printer connects and appears to install. But when I try and go into the printer properties to print a test page etc I get the following message:
"Device settings cannot be displayed. The driver for the specified printer is not installed. Only spooler properties will be displayed. Do you want to install the driver now?"

I've clicked yes many times, selected the driver to install, it "installs successfully" but then when I go back to try and print I get the same thing.
I also used HP universal PCS 6 driver pakage to install the printer.. again it said everything was success, but when I go to print, I get the same message.

Can someone help?
Thanks
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[+][-]03.25.2008 at 06:05AM PDT, ID: 21201498

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[+][-]03.25.2008 at 06:23AM PDT, ID: 21201621

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About this solution

Zones: Drivers, Printers, Windows 2000 Server
Tags: HP, HP LaserJet, 1300 PCL6, Network Shared Printer
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Solution Provided By: Methodman85
Participating Experts: 4
Solution Grade: A
 
 
 
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