Link to home
Start Free TrialLog in
Avatar of rowfei
rowfei

asked on

Dell Latitude E4300 XP - Base System Device; Broadcom USH drivers

I just bought a Dell Latitude E4300 and have installed Windows XP
Pro and Service Pack 2. I have downloaded the appropriate drivers from
Dell's support site and installed them. However, Device Manager still
shows two big yellow question mark items under Other devices which is
labeled Base System Device & Broadcom USH. What piece of hardware is this and which
drivers do I need to install?

Thanks for any help.
Avatar of rowfei
rowfei

ASKER

Found the driver for Broadcom USH. Still need driver for Base System Device.
ASKER CERTIFIED SOLUTION
Avatar of rowfei
rowfei
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of xyden
xyden
Where did you find the Broadcom USH driver?
Avatar of Gage06
Gage06
Xyden, you can find the driver for the broadcom ush from here    

http://support.dell.com/support/downloads/driverslist.aspx?os=WW1&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=LAT_E4300&hidos=WLH&hidlang=en&TabIndex=

Expand the applications tree, then download the control point security manager driver, this will take care of the broadcom ush unknown device.
Avatar of dswope79
dswope79
Flag of United States of America image
Please share the links for the drivers. I have my new E4300's and I also show a missing driver for the Broadcom USH
Avatar of dswope79
dswope79
Flag of United States of America image
Sorry, I missed the link provided..however I have since installed everything under "Applications"..still no luck. I am running Vista Business on a brand new E4300
Avatar of xyden
xyden
See the link from Gage06, that's where I found it.
Avatar of MtnNtwks
MtnNtwks
Flag of United States of America image
Dell must have either updated or removed the driver from under the applications tree.  On my system, there is nothing under the applications tree, and nothing called the ControlPoint Security Manager under any of the other trees either.

Here is the link I'm using...it's the same as Gage06's...
http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=RC1009777&l=en&s=fed&catid=-1&hidlang=en&hidos=WLH&impid=-1&os=WW1&osl=EN&SystemID=lat_e4300&TabIndex=
Avatar of liscr
liscr
Flag of United States of America image
follow the link bellow. There is entire catagory named ControlPoint expand it  you will find Dell control Point Security Manager.
 http://support.dell.com/support/downloads/driverslist.aspx?os=WW1&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=LAT_E4300&hidos=WLH&hidlang=en&TabIndex=
 
Good luck.
Avatar of orbiscorp
orbiscorp
All - Have the same problem on the same model Dell. Installing the ControlPoint software 'found' the driver for the Broadcom unknown device but I still have one unknown device called "Base System Device." I've installed all of the drivers available on Dell's site for this particular unit. What driver needs to be installed yet?

Thanks all...
Avatar of MtnNtwks
MtnNtwks
Flag of United States of America image
I think that's one of the Ricoh drivers under the chipset choices.  Install them both.  If you're hardware isn't compatible, it won't let you install.

Dell...if you're out there, could you please be more specific with your downloads?!!!
Avatar of orbiscorp
orbiscorp
Ricoh driver did the trick... Thx Mtn. Note to anyone else experiencing this issue... Ricoh driver is only found when browsing Vista downloads. I missed it because I'm using Windows 7. Dell either needs to open that particular driver to the Windows 7 group or provide a specific Win7 driver.
Avatar of TETOR
TETOR
Flag of Mexico image
For Broadcom USH, just install the drivers, they are in the video driver folder C:\drivers\video\R197163
yes in the video folder.