- In Control Panel, run Phone and Modem Options.
- Go to the Modems tab.
- Click Add.
- Check the "Don't detect my modem; I will select it from a list" box. Click Next.
- Click Have Disk.
- Browse to the location of the .inf file.
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Question
Need to force a driver into device manager
We have a stituation where we need to force a modem driver into device manager so it can be used by Zetafax. We already know that it works from the previous server installation but now the new server is virtualized and we're using an IP to serial converter. The driver files consist of only an INF file and a CAT file. I've alread tried to manually install through the various windows wizards. the modem works with the IP adapter but we need the driver to make it work correctly in Zetafax.
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Answers
Yea, I've done that, shift-3. The box where the drivers should be listed is empty. The modem is not detected by Windows nor is it listed in device manager. I need to get it into device manager so Zetafax will use it. Zetafax tech support told me that their new version will only load drivers that are listed in device manager unlike the older version that allowed separate loading of drivers.
ESXi 4.0 wont allow passthrough of the serial ports. That's why we have to use the IP to serial converter.
The Generic US Robotics driver included with Zetafax almost works. It just won't recieve Faxs correctly. On the original installation, we tried many different generic modem drivers and three different physical modems (one internal and two external) We found that the one that I'm trying to install makes the modem function perfectly in Zetafax. We just lost the functionality of installing drivers directly into Zetafax in the latest Rev.
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by: frostburnPosted on 2009-09-21 at 13:54:21ID: 25387498
Hi there,
So the modem is installed and it is showing up in device manager.
Right-click on it and update the driver. Selecting the path to the inf file.
Lets see what that does.
-FB