Question

Printer Driver cannot connect to the network print server

Asked by: billdoor13

I have been receiving an error message while trying to install a network printer.  The message reads:
"The Printer Driver cannot connect to the network print server....disable network features"  Then the choice to OK or Ignore.  The error seems to revolve around bi directional communications...but I am not sure of this.

The printer is a Datamax e430 residing on an XP machine.  The target computer is a Windows 2003 file server.  

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Asked On
2009-11-04 at 15:11:53ID24872929
Topics

Drivers

,

Windows Networking

Participating Experts
3
Points
0
Comments
6

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Answers

 

by: AbacusInfoTechPosted on 2009-11-04 at 15:25:02ID: 25745262

I've seen similar issues with other DataMax printers.... try disabling the bi-directional support on the machine which has the printer physically attached to it.

 

by: tankergoblinPosted on 2009-11-04 at 16:59:24ID: 25745866

Target pc means you install printer driver in win 2003?

 

by: billdoor13Posted on 2009-11-05 at 10:30:14ID: 25752371

I am not in that particular office until Friday, but I do believe the bi-directional is already disabled.  I'll verify that on Friday.

 

by: billdoor13Posted on 2009-11-05 at 10:31:26ID: 25752382

Yes, the attempt is to install the printer driver on the server.  The printer physically resides on an XP computer.

 

by: billdoor13Posted on 2009-11-30 at 12:13:36ID: 25936936

The final solution was to limit the disable network features as requested by the popup box. Bi directional access is working, and the message has ceased.  Thank you for all your help

 

by: ctnaPosted on 2011-10-12 at 05:19:31ID: 36955338

In my case, I am printing to an Intermec PM4i printer using the Seagull driver. My print server is a Windows 2008 Server, this is a network printer, (not connected to a local client). I went into the printer properties, Advanced tab and removed the "Enable Advanced Printing Features" selection.

20120131-EE-VQP-002

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