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02.20.2007 at 10:19PM PST, ID: 22402822
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Repairing Windows Installer-Error 997

Tags: 997, error, installer, windows
Hi!
I have a DELL Inspiron 8600. Whenever I try to start Windows Installer I get an error 997. I have tried to follow the answer according to Jimdoria "Installer Service won't run - error 997" but the problem is that I when i start to search it just locates msiexec.exe in I386 though I also have the file in system32. Shall I delete one of them?  When I try to follow the suggestion I get the answer that it is impossible to find the file. This happens at "ren msi.dll msi.old". I have XP. Could anyone explain how to solve this problem?

Greetings Berndt Eriksson
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Question Stats
Zone: Software
Question Asked By: Berndte
Solution Provided By: orangutang
Participating Experts: 3
Solution Grade: A
Views: 56
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02.20.2007 at 10:31PM PST, ID: 18576633

Rank: Sage

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02.20.2007 at 10:31PM PST, ID: 18576635

Rank: Genius

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02.20.2007 at 10:46PM PST, ID: 18576674

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02.21.2007 at 12:48AM PST, ID: 18576933

Rank: Genius

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02.21.2007 at 08:30PM PST, ID: 18585043

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