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5.4

Service Pack 4 Causes Problems

Asked by jamesreddy in Citrix

Tags: citrix, service, pack, 4

I was doing some work for a new client over the weekend.  I downloaded and installed Metaframe's Service Pack 4 and installed it.  Now, the client are no longer able to load any application from the Program Neighborhood.  When the clients double-click a program, it looks like it is loading, and even brings up the application window, but the application window is a solid blue background and no application.  It doesn't matter which application you try to load, because they all give the same result.  Office products, third-party apps, etc.

So...two questions:

1.  What the heck is the problem???  How do I fix it?

2.  If it can't be fixed, how do I roll back the Service Pack?  When I try, it tells me to insert the Citrix MetaFrame XP Server for Windows Feature Release 3 CD.  I don't have one, and the link to download it from the Cirtix support website is bringing up a page not found error.

I need to resolve this before they return to work Tuesday.  Any help would be appreciated!

James
[+][-]07/03/05 10:39 PM, ID: 14360069Accepted Solution

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About this solution

Zone: Citrix
Tags: citrix, service, pack, 4
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Solution Provided By: ellandrd
Participating Experts: 1
Solution Grade: C
 
[+][-]07/04/05 07:25 AM, ID: 14362638Author Comment

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[+][-]07/04/05 07:31 AM, ID: 14362668Expert Comment

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[+][-]07/04/05 09:58 AM, ID: 14363559Author Comment

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[+][-]07/05/05 12:32 AM, ID: 14366343Expert Comment

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[+][-]07/05/05 03:36 AM, ID: 14367541Author Comment

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[+][-]07/05/05 05:54 AM, ID: 14368484Author Comment

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