IMA service doesn't start

I've pulled some more info from the Citrix KB.  I have pulled the first 3 returns which weren't ones you had already seen.  If these don't fix it, then do another search on the Citrix KB and just put in 2147483649

Good luck,


~~~~~~~~~~~~http://support.citrix.com/kb/entry!default.jspa?categoryID=118&externalID=CTX103253&fromSearchPage=true~~~~~~~~~~~~~~~

Symptom

The IMA Service failed to start and the following error message appeared:

“The IMA service returned a specific error 2147483649.”

The Event viewer displayed the following event IDs:

Event ID: 3601, “Failed to load plug-ins with error 80000001h.”
Event ID: 3609, “Failed to load initial plug-ins with error 80000001h.”
Event ID: 7024, “The Independent Management Architecture service terminated with service-specific error 2147483649.”

Cause

Upgrading to a new service pack or after an attempt to restore a backup. The plug-in not loading shows as the value for CurrentlyLoadingPlugin under HKLM\SOFTWARE\Citrix\IMA\RUNTIME.

Resolution

Edit the registry and check out these two value names shown below. The plug-ins are stored in different directory if user applied MetaFrame XP, Feature Release 2 / Service Pack 2 or greater.

WARNING! This fix requires you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

Before applying MetaFrame XP, Feature Release 2 / Service Pack 2:

HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\Ima

Value Name: Directory: REG_SZ: C:\WINNT\System32\Citrix\IMA\SubSystems

Value Name: PluginDirectory: REG_SZ: C:\WINNT\System32\Citrix\IMA\SubSystems

After applied MetaFrame XP, Feature Release 2 / Service Pack 2:

HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\Ima

Value Name: Directory: REG_SZ: C:\ProgramFiles\Citrix\System32\Citrix\IMA\SubSystems

Value NamePluginDirectory:REG_SZ:

C:\Program Files\Citrix\System32\Citrix\IMA\SubSystems

Verify that the location specified matches the exact location where all the plug-ins are on the disk.



~~~~~~~~~~~~~Article CTX735338~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

IMA service requires access to TEMP dir for local system account
THe IMA service may sometimes fail with error code 2147483649. Failed to load plugins imapsss.dll, imaruntimess.dll, 80000001hIf you get an "IMA Service Failed" message when restarting a server with error code 2147483649, verify that both the TMP and TEMP environment variables point to \%SystemRoot%\temp.The local system account on the Metaframe XP server requires a temp directory in orfer to start the IMA service.

The local host cache, LHC, may be corrupt.. In this case, please refer to Document ID Function of the Local Host Cache on MetaFrame XP for details about how to recreate the LHC.

~~~~~~~~~~~~~~~~~~~~~~       CTX101667~~~~~~~~~~~~~~~~~

Symptoms

IMA Service failed on startup. Service specific error 2147483649.

Resolution

Open the Registry Editor and navigate to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBCINST.INI\Microsoft Access Driver (*.mdb)

Click Driver in the right pane. If the string value is missing:

Value Name: Driver

Data Type: REG_SZ

String: C:\WINNT\System32\odbcjt32.dll (If necessary, change C: to the configured drive letter.)

Click Setup in the right pane. If the string value is missing:

Value Name: Setup

Data Type: REG_SZ

String: C:\WINNT\System32\odbcjt32.dll (If necessary, change C: to the configured drive letter.)

Additional Information

You lose ODBC drivers after uninstalling WordPerfect Office 2002.

The uninstall routine for WordPerfect Office 2002 may remove the ODBC drivers from the workstation. This is a known issue with Corel Corporation.