Advertisement

09.11.2005 at 08:07AM PDT, ID: 21557498
[x]
Attachment Details

How to add Citrix Administrator without access to Management Console

Asked by skypala in Citrix, Adobe Type Manager

Tags: citrix, management, authentication, console

Hello there,

I have a big problem: I cannot log onto Citrix Management Console - I have no valid Citrix Administrator user there! Simply said - previous IT Administrator was fired from company, I took his place, the guy when leaving he deleted his account in the domain and this was the only account that was set in Management Console as Citrix Administrator. Now, when I run Management Console, it asks me for user, but the only Citrix Administrator setup there is not existing anymore.

I tried to create new user with the same username as the fired guy had, but it doesn't work (Citrix is probybly using SIDs from Windows Domain, which I understand).

Simply, I need to add new Citrix Administrator to Citrix, but I have no access to Citrix Management Console. How to do that?

I have the physical server with me, I can run e.g. Citrix Server Administration from the Start Menu. I have Administrator permissions on the computer, in whole domain. I also have the installation CD's of Citrix
The system is
Citrix MetaFrame XP 1.0 SP3
Windows 2000 Server SP4

Just one note: I have found this text in Citrix Metaframe XP Administrator's Guide:

Note One Citrix administrator account with full administration rights must always exist in the server farm. MetaFrame prevents you from deleting the last Citrix administrator account with this level of permission. However, if the account no longer exists in the network account authority, the console allows a local administrator to log on to the console to set up Citrix administrator accounts.

Well - this does not work for me (or I am doing something wrong): The previous Citrix Administrator account does not exist in the domain. When I try to run Citrix Management Console, it just pops-up error "Pass-through Authentication failed, failed to connect to server GRUNCIT. Error Code:457" - and if I fill in local administrator User and Password and try to connect, it writes "Failed to connect to reffered farm server <GRUNCIT>"Start Free Trial
[+][-]09.11.2005 at 10:30PM PDT, ID: 14861859

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Citrix, Adobe Type Manager
Tags: citrix, management, authentication, console
Sign Up Now!
Solution Provided By: Darwinian999
Participating Experts: 3
Solution Grade: A
 
 
[+][-]09.11.2005 at 10:49PM PDT, ID: 14861904

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]09.12.2005 at 02:42AM PDT, ID: 14862671

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 7-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]10.31.2005 at 11:24AM PST, ID: 15195450

Experts Exchange has a courteous staff of administrators who help members get the most out of the website by means of administrative comments like this one.

Start your 7-day free trial to view this Administrative Comment or ask the Experts your question.

 
[+][-]10.31.2005 at 11:31AM PST, ID: 15195541

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]11.04.2005 at 01:29PM PST, ID: 15228001

Experts Exchange has a courteous staff of administrators who help members get the most out of the website by means of administrative comments like this one.

Start your 7-day free trial to view this Administrative Comment or ask the Experts your question.

 
[+][-]03.03.2006 at 09:43PM PST, ID: 16101899

Experts Exchange has a courteous staff of administrators who help members get the most out of the website by means of administrative comments like this one.

Start your 7-day free trial to view this Administrative Comment or ask the Experts your question.

 
[+][-]03.07.2006 at 10:31AM PST, ID: 16125950

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 7-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]03.08.2006 at 07:19AM PST, ID: 16134406

Experts Exchange has a courteous staff of administrators who help members get the most out of the website by means of administrative comments like this one.

Start your 7-day free trial to view this Administrative Comment or ask the Experts your question.

 
 
Loading Advertisement...
20080716-EE-VQP-32