Question

windows cannot find the local profile and is logging you on with a temporary profile.

Asked by: Marillion_King

Hi all!

I have 2 terminal servers  (W2k3) with Citrix Presentation Server 4.0 installed, 1 Windows Server 2003 Domain Controller and both TS are members of "Mydomain".
All users have Roaming Profiles defined in the "Profile" attribute in the AD Schema as follows: "\\SERVER\Profile$\Username"

After a few days without restarting the TS they get this error when Launching an application: "windows cannot find the local profile and is logging you on with a temporary profile." It seems that they loose rights to the resource because when i log on as the user and paste the profile path in to the explorer's Adress Field i get this error: "Access to the resource '\\SERVER\Profile$\Username' has been disallowed.

If i restart the TS-Server everything works fine again for a while...

Any suggestions anyone?

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Asked On
2006-02-08 at 00:56:40ID21728169
Tags

profile

,

cannot

,

windows

,

find

,

local

Topic

Citrix

Participating Experts
2
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125
Comments
9

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Answers

 

by: JeffPitschPosted on 2006-02-08 at 06:47:09ID: 15902690

Probably a memory leak or your running out of kernel memory somewhere.  do you have any funky apps on there?  How many users are on the server concurrently?

Jeff Pitsch

 

by: mgcITPosted on 2006-02-08 at 08:46:21ID: 15904042

Check your event viewer at the time of when the problem occurs.  What types of errors/warnings are you getting?

 

by: Marillion_KingPosted on 2006-02-08 at 12:32:14ID: 15906361

Hi and Thank's for your replies!

There are no "Funky":-) apps on the server.... Only MSOffice 2003, Adobe Reader 7.0, And MF PS 4.0.
There are at the most 5 concurrent users on the server...

I am using Load Balancing on all applications in the farm, and the users profile is copied from the Domain Controller to the profiles directory on the server that runs the application.... Is it possible that there could be a problem if the user starts an application on "server 1" and then starts another application at almost the same time on "server 2"??

Anyway... here are the errors from the event log on server2


Event Type:      Error
Event Source:      Userenv
Errors in App log:

Event Category:      None
Event ID:      1508
Date:            08.02.2006
Time:            09:38:58
User:            NT AUTHORITY\SYSTEM
Computer:      TERM02
Description:
Windows was unable to load the registry. This is often caused by insufficient memory or insufficient security rights.

 DETAIL - The process cannot access the file because it is being used by another process.  for M:\Documents and Settings\ffcan\ntuser.dat

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-------------------------------------------

Event Type:      Error
Event Source:      Userenv
Event Category:      None
Event ID:      1502
Date:            08.02.2006
Time:            09:39:01
User:            Domain\Username
Computer:      TERM02
Description:
Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile. If this problem persists, contact your network administrator.

 DETAIL - The process cannot access the file because it is being used by another process.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

--------------------------------------------------------------

Event Type:      Error
Event Source:      Userenv
Event Category:      None
Event ID:      1515
Date:            08.02.2006
Time:            09:39:01
User:            Domain\username
Computer:      TERM02
Description:
Windows has backed up this user's profile. Windows will automatically try to use the backed up profile the next time this user logs on.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

------------------------------------------------

Event Type:      Error
Event Source:      Userenv
Event Category:      None
Event ID:      1511
Date:            08.02.2006
Time:            09:39:03
User:            DOMAIN\Username
Computer:      TERM02
Description:
Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-------------------------------------------------------

And for Server 1:

Event Type:      Error
Event Source:      Userenv
Event Category:      None
Event ID:      1509
Date:            08.02.2006
Time:            09:55:37
User:            DOMAIN\User
Computer:      TERM01
Description:
Windows cannot copy file \\asp01\profiler$\ffcan-profil\NTUSER.DAT to location M:\Documents and Settings\ffcan\NTUSER.DAT. Possible causes of this error include network problems or insufficient security rights. If this problem persists, contact your network administrator.

 DETAIL - The process cannot access the file because it is being used by another process.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

--------------------------------------------------------------------

Event Type:      Error
Event Source:      Userenv
Event Category:      None
Event ID:      1515
Date:            08.02.2006
Time:            09:55:37
User:            DOMAIN\User
Computer:      TERM01
Description:
Windows has backed up this user's profile. Windows will automatically try to use the backed up profile the next time this user logs on.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

--------------------------------------------------

Event Type:      Error
Event Source:      Userenv
Event Category:      None
Event ID:      1511
Date:            08.02.2006
Time:            09:55:40
User:            DOMAIN\User
Computer:      TERM01
Description:
Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

--------------------------------------------------------------------------

 

by: mgcITPosted on 2006-02-08 at 12:52:46ID: 15906594

what are the security rights on a particular user's profile folder?  List all who have access and which rights... do this for a user that has had a problem logging in.  Sounds like a corrupt profile but doesn't really make sense how a reboot of the Citrix server fixes the problem

Also have you checked the registry size on the server and available virtual memory?

 

by: Marillion_KingPosted on 2006-02-08 at 13:21:30ID: 15906859

All Users have the same problem...

I have made hidden share called "\\SERVERNAME\Profiles$\" and created a directory for every user here.

The permissions on the share are set to "Change" and "Read" for all the users... The security rights on the shared folder is:
All users have Modify, Read & Execute, List Folder Contents, Read, Write.

On the subfolder that contains the profile the security permissions are as follows:
The user have Modify, Read & Execute, List Folder Contents, Read, Write.

Available VM seems ok... Hmmm... (I feel stupid now but...) where can i see the registry size in W2k3 SP2? It used to be at the same place where the Paging File was set.... But not in this ver...

I dont think there is a corrupted profile... When the error first starts with one user... every user gets the same error...

 

by: JeffPitschPosted on 2006-02-08 at 18:38:02ID: 15909369

How many users are on the system when this happens?  Have you done any perfmon checks to see if any PTE's or Paged pool memory is running out?  go to http://www.brianmadden.com he has a performance paper as well as a free download of his windows 2003 advanced technical design book that has information on how to watch these parameters and what to look for when watching them.

Jeff Pitsch

 

by: mgcITPosted on 2006-02-08 at 19:42:50ID: 15909640

>> where can i see the registry size in W2k3 SP2?

sorry I was thinking W2K.  In W2K3 you no longer have to modify the size but I believe you can use dureg.exe to view the size...  probably won't help you as there is no limitation in the size now for 2K3.

20120131-EE-VQP-002

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