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02.23.2006 at 06:15AM PST, ID: 21748526
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Citrix web client hanging at "Checking your credentials"

Asked by Wipfli in Citrix

Tags: , , ,

Hello -

We have a user trying to get to a client's Presentation Server so they can access an application remotely. Here is the issue:

We can authenticate to the web site, the application list will come up, and an application is selected. Citrix fires up, and just hangs at "Checking your credentials" and goes no where. The firewall is wide open, and I have tested with a non "work" standard laptop and can access just fine inside the network.

I have verified settings for IE, enabled Active-X, uninstalled/reinstalled the Web Client. Deleted the MSLicensing Reg key. No go.

Any insight would be greatly appreciated.

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About this solution

Zone: Citrix
Tags: citrix, checking, credentials, your
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Solution Provided By: tolsonkra
Participating Experts: 3
Solution Grade: A
 
 
 
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