August 30, 2008 04:35am pdt

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	[x] Attachment Details

Citrix SSL relay name could not be resolved

Zone: Citrix

Tags: ssl, citrix, error, relay, name

OK, using SG I am getting the error above, from Citrix I get this solution

Symptom

Users receive the following error message when trying to launch applications through Secure Gateway:

Cannot connect to the Citrix server:
The Citrix SSL relay name could not be resolved (SSL error 40)

Cause

The fully qualified domain name (FQDN) of the Secure Gateway server is not recognized by the client.

Reason

A DNS record was not made to resolve the FQDN name of the gateway

or

The FQDN of the Secure Gateway server entered in Web Interface/NFuseAdmin/server-side firewall/Secure Gateway for MetaFrame does not match the name on the certificate of the Secure Gateway server.

Resolution

Create a DNS record that resolves the FQDN of the Secure Gateway server or create an entry in the host file on the client devices.

Verify that the FQDN referenced in Web Interface/NFuseAdmin/server-side firewall/Secure Gateway for MetaFrame matches the name on the certificate of the Secure Gateway server.

****************
1 Ok, I would create the DNS record to resolve the FQDN, but I can't figure that one out. The DNS server is
10.0.x.x
the SG server 192.168.x.x (DMZ) FQDN CITRIX01.AMS.NET
the citrix PS server 10.0.x.x FQDN SECUREGATE01.AMS.NET
or
2 verify that the FQDN referenced in the web interface... matches the name of the certificate

cert name secure.billsmoonko.com
ext ip 70.169.x.x

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9.0

Question Stats

Zone: Networking

Question Asked By: Quadeeb2003

Solution Provided By: mgcIT

Participating Experts: 2

Solution Grade: A

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