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01.22.2007 at 07:19AM PST, ID: 22131570
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Spooler SubSystem App

Zone: Citrix
Tags: spooler, citrix, subsystem, app
I'm posting this here because I believe it's tied to Citrix or the core problem resides there. Here are my symptoms.

My Citrix server will receive a "Spooler SubSystem App encountered a problem and needed to close" message. The error report sent to Windows does not garner any help at all. They have no information on it. The corresponding event is:

Source: Application Error
Category: (100)
Type: Error
Event ID: 1000
User: N/A

"Faulting application spoolsv.exe, version 5.2.3990.1830, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x0003b172"

When this happens, my clients can no longer print from Citrix, no printers are available. However, you can print from the locally installed printers on the server.

Has anyone encountered anything similar? Does anyone have any idea where I could start in order to rectify this?

Thanks very much.
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Question Stats
Zone: Software
Question Asked By: msheppard74
Solution Provided By: ET0000
Participating Experts: 2
Solution Grade: A
Views: 155
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01.22.2007 at 07:29AM PST, ID: 18365845

Rank: Guru

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01.22.2007 at 11:58AM PST, ID: 18368654

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01.22.2007 at 12:16PM PST, ID: 18368829

Rank: Guru

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01.22.2007 at 12:33PM PST, ID: 18369020

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01.22.2007 at 01:59PM PST, ID: 18369909

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01.22.2007 at 02:27PM PST, ID: 18370201

Rank: Master

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01.31.2007 at 01:01PM PST, ID: 18439570

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02.28.2007 at 11:40AM PST, ID: 18628047

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