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09.11.2007 at 04:21PM PDT, ID: 22822096
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Cannot login to Citrix webpage after a new installation

Asked by mikerunkel in Citrix

Tags: your, help, could, citrix

I have installed a new installtion of server 2003 std R2 with Citrix Presentation server 4.5. It is an upgrade for us, but I did a clean install because of problems. Everything seems to be installed and running hwoever I am getting this error message when trying to do pass-through authentication.
An error has occurred while trying to enumerate your applications.

I am also getting this error when using explicit.
The supplied credentials could not be validated. Either they are incorrect, or there is a problem with the authentication system. Try again, or contact your help desk or system administrator for help.

I am trying to access it via a public dns name via SSL. I have the SSL certificate installed on the IIS website, and it seems to be working just fine.  I have also tried with the local host name and get the same error message.

It is also throwing 2 error messages in the Application event log. The first is sourced Web interface at X:\netpub\wwwroot\citrix\accessplatform, event 0 and it says:
An error occurred while attempting to connect to the server "hostname" on port "80". Please make sure that the Citrix XML Service is running on the Citrix servers and listening on a valid port. If the Citrix XML Service is configured to share ports with the Internet Information Service (IIS), please make sure that the IIS WWW service is running.  This message was reported from the XML Service at address "https://hostname:80/scripts/wpnbr.dll".  This XML Service could not be contacted and will be temporarily removed from the list of active services. [Log ID: 917b7e43]

The second event log has the exact same infor with a different description:
All of the configured XML Services for farm "TSC" failed to respond to this XML transaction. [Log ID: a8de0715]

I am confused as to why its messing around with port 80?? Can someone please help?Start Free Trial
[+][-]09.11.2007 at 04:51PM PDT, ID: 19872982

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[+][-]09.11.2007 at 05:32PM PDT, ID: 19873119

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[+][-]09.11.2007 at 10:11PM PDT, ID: 19874013

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About this solution

Zone: Citrix
Tags: your, help, could, citrix
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Solution Provided By: chrisnewman01
Participating Experts: 1
Solution Grade: B
 
 
[+][-]09.12.2007 at 07:09AM PDT, ID: 19876344

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[+][-]09.12.2007 at 07:16AM PDT, ID: 19876398

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[+][-]09.12.2007 at 07:36AM PDT, ID: 19876572

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