Roaming Profiles not unloading correctly

Hi All,

Background
Server 2003 sp2
Citrix PS4
Roaming profiles set to delete on the citrix servers on log off.

I am having an issue where the profiles are not fully deleting correctly which is causing a 2nd profile to be created if the user hits the same server.

eg

user log on and downloads the roaming profile peterjones
profile folder is created and the user works away.

user logs off, the folder is not deleted form the server.

user logs back on but a new profile folder is created - peterjones.domain

the original peterjones profile folder is empty.

the issue is that an application we use points at static locations in the profile eg signatures.

this causes problems as the app is pointing at ........\peterjones\.......\signatures
where as the signature folder with the signature in it is at
.........\peterjones.domain\..........\signatures.

any ideas on how to remedy this greatly appreciated.

thanks
Gareth
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